Hybrid Trainee Claims Assessor – Start a Meaningful Career

Unum Ireland; Dorking; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Bonus Pension scheme

Life insurance

Medical insurance

Remote GP and mental health support

Job summary

Unum UK is seeking a Trainee Claims Assessor for a hybrid role based in Basingstoke or Dorking. You will receive full training to assess claims using medical and policy knowledge, while delivering empathetic customer updates and collaborating with the Claims team.

Start dates from January after November assessments. Ideal candidates are curious, analytical, and strong communicators who can manage a varied caseload with care and discretion.

Qualifications

• Curious and analytical mindset with attention to detail.
• Strong written and verbal communication with customer focus.
• Organised and resilient in a fast-paced environment.

Responsibilities

• Assessing claims using medical and policy knowledge.
• Deliver clear, empathetic updates to customers throughout the claims process.
• Work closely with colleagues across the Claims department while managing your own caseload.
• Build relationships with clients and stakeholders, prioritising service excellence.

Skills

Analytical thinking

Clear communication

Organised

Empathetic

Problem solving

Job description

Unum UK is seeking a Trainee Claims Assessor for a hybrid role based in Basingstoke or Dorking. You will receive full training to assess claims using medical and policy knowledge, while delivering empathetic customer updates and collaborating with the Claims team.

Start dates from January after November assessments. Ideal candidates are curious, analytical, and strong communicators who can manage a varied caseload with care and discretion.