Train Station Customer Service Assistant - Training & Perks

SSP; West Kirby; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Referral rewards

28 days holiday pro rata

Training & development

Health & wellbeing

Job summary

Rail Gourmet is hiring a Customer Service Assistant for TransPennine Express at Liverpool Lime Street Station. The role pays £13.65 per hour, full-time 40 hours weekly, with rotating shifts from 5:30am to 9pm, including weekends.

Responsibilities include operating platform trucks, loading/unloading catering equipment, managing stock, and ensuring Health & Safety and Food Hygiene compliance. The employer offers extensive benefits and development opportunities.

Qualifications

• Experience in customer service or retail preferred.
• Willingness to work rotating shifts and weekends.
• Able to lift and move catering equipment/stock.

Responsibilities

• Operate platform trucks for train-side deliveries.
• Load/unload catering equipment and stock from TPE trains.
• Assemble orders and manage stock control.
• Adhere to Health & Safety and Food Hygiene regulations.

Skills

Customer service

Stock control

Health & Safety awareness

Job description

Rail Gourmet is hiring a Customer Service Assistant for TransPennine Express at Liverpool Lime Street Station. The role pays £13.65 per hour, full-time 40 hours weekly, with rotating shifts from 5:30am to 9pm, including weekends.

Responsibilities include operating platform trucks, loading/unloading catering equipment, managing stock, and ensuring Health & Safety and Food Hygiene compliance. The employer offers extensive benefits and development opportunities.