Customer Services Assistant

SSP Food Travel Experts; Liverpool; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Award-winning training and development

Referral rewards

Holiday allowance 28 days pro rata

Rewards & recognitions such as RGStars

Travel and leisure pass after probab

Job summary

Rail Gourmet is hiring a Customer Service Assistant at Liverpool Lime Street Station for TransPennine Express (TPE). The role is full-time (40 hours) with shifts from 5:30am to 9pm, including weekends. Pay rate is £13.65 per hour.

You will operate platform trucks, load/offload catering equipment, and ensure accurate stock control while adhering to Health & Safety regulations. The position offers dynamic career opportunities within Rail Gourmet's nationwide service network, with training provided

Qualifications

• Must be 18 years of age or over to perform certain tasks or shifts.

Responsibilities

• Operate platform trucks for train-side deliveries (full training provided).
• Load/offload catering equipment/stock from TPE trains.
• Assemble orders and manage stock control.
• Comply with Health & Safety and Food Hygiene regulations.

Job description

Customer Service Assistant for TransPennine Express (TPE) at

Liverpool

Lime Street Train Station.

Pay Rate: £13.65 per hour.

Hours: Full Time (40 hours)

Shifts: Rotational shifts between 5:30am and 9pm, including some weekends

.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Referral Rewards:Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitionsuch as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass:Duty and Leisure pass for TPE after probation.

Feel like you could belong at Rail Gourmet?

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.