Customer Services Assistant

SSP Group; Liverpool; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Family discount app

Training programs

Referral rewards

Holiday allowance

Job summary

Rail Gourmet in Liverpool Lime Street Station is hiring a Customer Service Assistant for TransPennine Express. You’ll work full-time (40 hours) with shifts from 5:30am to 9pm, including some weekends, earning £13.65 per hour.

You’ll operate platform trucks, load and unload catering equipment, assemble orders and manage stock, while following Health & Safety rules. Training is provided, and career development opportunities are available.

Qualifications

• Must be 18 years or older to perform certain tasks or work on certain shifts.
• Full training provided.
• Flexible shifts including weekends may be required.

Responsibilities

• Operate platform trucks for train-side deliveries (full training provided).
• Load/offload catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety regulations.

Skills

Customer service

Stock control

Health & Safety

Teamwork

Job description

Customer Service Assistant for TransPennine Express (TPE) atLiverpoolLime Street Train Station.

Pay Rate: £13.65 per hour.
Hours: Full Time (40 hours)
Shifts: Rotational shifts between 5:30am and 9pm, including some weekends.

• Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

• Operating platform trucks for train-side deliveries (Full training provided).
• Loading/offloading catering equipment/stock from TPE trains.
• Order assembly and stock control.
• Comply with Health & Safety/Food Hygiene Regulations.

WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Referral Rewards:Get rewarded with £400 for successful referrals.
• Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
• Rewards & Recognitionsuch as RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass:Duty and Leisure pass for TPE after probation.

Feel like you could belong at Rail Gourmet?and embark on the best part of your journey as Customer Service Assistant.

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.

Expected Salary (this is not sent to the employer)