Train Presentation RO2

South Western News UK; Eastleigh; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free duty and leisure travel on SWR

Free leisure travel for spouse/partner

75% discount on many other train ops

Full training and development support

Excellent pension scheme

Job summary

South Western Railway (SWR) is hiring a part-time cleaner for Southampton Central to ensure trains are cleaned and presented to the highest standard. You will follow Train Presentation Standards, use approved equipment, and wear COSHH-compliant PPE.

The role supports safe, courteous service and may involve assisting customers during disruptions. Applicants should have good verbal and interpersonal skills and be in good physical health to handle heavy cleaning duties both on board and at the

Qualifications

• Good verbal communication skills.
• Good interpersonal skills.
• Good physical health is required due to heavy cleaning duties both on board the train and at the station.

Responsibilities

• Clean and present trains for service in accordance with Train Presentation Standards and local instructions.
• Assist traincrew and station staff in emergency procedures and evacuations when required.
• Provide a safe, courteous and helpful service at all times.
• Comply with Network Rail Rules, Group Standards and local regulations and instructions.
• Assist customers, especially those with special needs, during service disruptions.
• Dispose of waste, including bio-waste, in line with local instructions and COSHH regulations.

Skills

Verbal communication

Interpersonal skills

Physical health

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job:

The holder of this post is responsible for cleaning and presentation of trains, ensuring all trains are clean and presented to the highest standard.

Ensuring cleaning duties are carried out in accordance with Train Presentation Standards and any local instructions.

You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH).

Your main responsibilities will be:

• Ensure your personal safety and that of others, including that of visitors and contractors at all times.
• Assist traincrew and station staff in undertaking emergency procedures and implementing evacuation procedures when required.
• Provide a safe, courteous and helpful service at all times.
• Comply with the Rules as defined in Network Rail Group Standard, other regulations and Instructions, Group Standards and Legislation.
• To assist customers as appropriate, especially those with special needs and at times of service disruption.
• Clean and present trains for service in accordance with Train Presentation Standards.
• Provide managers and supervisors with proactive information that delivers higher and improved train presentation standards.
• Undertake cleaning of biological hazards.
• Observe COSHH Regulations in place.
• Complete paperwork as required, detailing and signing for all work carried out.
• Dispose of waste, including bio-waste and sharps in accordance with local instructions.
• Advise Manager of any problems or defects identified.
• To undertake additional tasks as required by the local manager.
• Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance complies with the company standard and is high at all times.

As a minimum, you will need to be:

• Good verbal communication skills
• Good interpersonal skills
• Good physical health is required as the role involves heavy cleaning duties both on board the train and station.

Applicants who require a visa must have 6 months remaining at the time of their appointment. Training is full time and you must be able to commit to this.

About the location

Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight.

Working pattern

Our customers need us all day, every day (except Christmas day) and as part of the stations team, you'll need to able to work shifts at all times of the day and on every day of the week.

You will work an average of 4.67 hours per week across 5days, with additional hours on a Sunday as part of a roster.

3 weekly roster.
Week 1 - Sun-Weds 2200-0600, Thurs-Sat RD
Week 2 - Sun OFF, Mon-Sat 2200-0600
Week 3 - Sun OFF, Mon-Tues 0945-1715, Weds RD, Thurs-Sat 2200-0600

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR.

Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/