Train Dispatcher: Lead Safe, Punctual Rail Movements

Northern; Bolton; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Free Travel

Pension Scheme

Family Benefits

Cycle to Work Scheme

Electric Car Scheme

Exclusive Discounts

Employee Assistance Programme

Training and Career Development

Recognition

Job summary

Northern in Bolton is seeking a Train Dispatcher to oversee safe and punctual train movements across the network. You will dispatch trains from platforms, communicate with crews and control rooms, and monitor movements, ensuring timely responses to disruptions while maintaining high safety standards.

The role requires calm, quick decision-making, strong communication, and flexibility to work varied shifts. Full training in safety procedures is provided, and you will join a team committed to

Qualifications

• Strong communication and decision-making skills.
• Ability to stay calm, focused, and accurate in a fast-paced environment.
• Good awareness of safety procedures and regulations (training provided).
• Flexibility to work shifts, including early mornings, evenings, weekends and holidays.

Responsibilities

• Dispatching trains safely and punctually from station platforms.
• Communicating clearly with train crews, station staff, and control rooms.
• Monitoring train movements and responding quickly to disruptions or changes.
• Ensuring safety protocols are followed at all times.
• Delivering excellent customer service and information, especially during delays.

Skills

Communication

Decision making

Calm under pressure

Safety awareness

Shift work

Attention to detail

Job description

Northern in Bolton is seeking a Train Dispatcher to oversee safe and punctual train movements across the network. You will dispatch trains from platforms, communicate with crews and control rooms, and monitor movements, ensuring timely responses to disruptions while maintaining high safety standards.

The role requires calm, quick decision-making, strong communication, and flexibility to work varied shifts. Full training in safety procedures is provided, and you will join a team committed to