Trading Associate Underwriter — Hybrid, Growth & Benefits

Royal & Sun Alliance Insurance Ltd; Glasgow; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual discretionary bonus

Up to 11% pension contributions

Hybrid working + flexible hours

25 days annual leave + bank holidays +

Career development and mentoring

Inclusive culture + employee networks

Share investment options

Job summary

Intact Insurance in Glasgow is recruiting for a Trading Associate Underwriter to join our eTrade team. The first six months are office-based with a comprehensive training program designed to equip you with underwriting knowledge and broker-facing skills.

After training, the role moves to a hybrid working pattern with a focus on underwriting various policies, handling inbound calls and emails from brokers, and delivering high service standards.

Qualifications

• Experience in customer service environments such as financial services, retail, care or insurance.
• Ability to multitask in a fast-paced environment.
• Strong desire to help customers with active listening and needs-based solutions.
• Excellent written and verbal communication skills.

Responsibilities

• Underwrite with Insurance Brokers across the UK on various policies.
• Provide excellent service and resolve broker queries in the first contact where possible.
• Manage inbound calls, live chat, post and emails from brokers per underwriting licence guidance.
• Collaborate with a technical coach on complex risks outside of authority.
• Focus on development and generating profitable results for the company.

Skills

Customer service

Multitasking

Communication

Client support

Job description

Intact Insurance in Glasgow is recruiting for a Trading Associate Underwriter to join our eTrade team. The first six months are office-based with a comprehensive training program designed to equip you with underwriting knowledge and broker-facing skills.

After training, the role moves to a hybrid working pattern with a focus on underwriting various policies, handling inbound calls and emails from brokers, and delivering high service standards.