Trading Associate Underwriter - Hybrid, Growth & Bonus

Intact Insurance (previously RSA); Glasgow; Hybrid; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Annual discretionary bonus

Pension contributions up to 11%

Hybrid working

Flexible hours

25 days annual leave + bank holidays +

Buy/sell holidays

Health & wellbeing

Career development and mentoring

Zusammenfassung

Intact Insurance, formerly RSA, invites you to join its eTrade underwriting team in Glasgow on a permanent basis. The role starts with a six‑month office‑based training program, after which a hybrid working pattern applies.

You will underwrite policies with UK brokers, deliver first‑contact resolutions, and work with a technical coach on complex risks. The team values customer focus, clear communication, and a commitment to growth, with chances for development and mentoring within a supportive

Qualifikationen

• Previous experience within a customer service environment.
• Ability to multi-task in a busy, fast-paced environment.
• Excellent communication skills, both written and verbal.
• Genuine desire to help customers and understand their needs.

Aufgaben

• Work with Insurance Brokers across the UK underwriting various insurance policies.
• Drive excellent customer service with brokers and resolve situations in the 1st contact.
• Managing inbound calls, Live Chat, Post and emails from brokers in line with your underwriting licence.
• Working with your technical coach on complex and non-standard risks that are outside of your authority.
• Be focused on your continued development and therefore generating profitable results for the company.

Kenntnisse

Customer service experience

Multitasking

Communication skills

Customer focus

Jobbeschreibung

Intact Insurance, formerly RSA, invites you to join its eTrade underwriting team in Glasgow on a permanent basis. The role starts with a six‑month office‑based training program, after which a hybrid working pattern applies.

You will underwrite policies with UK brokers, deliver first‑contact resolutions, and work with a technical coach on complex risks. The team values customer focus, clear communication, and a commitment to growth, with chances for development and mentoring within a supportive