Trade Counter Sales Specialist

Howdens Joinery; Kirkwall; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension plan

Annual leave

Staff discount

Share scheme

40 hour week

No late shifts

Wellbeing support

Team culture

Job summary

Howdens Joinery is looking for a Trade Counter Salesperson to be the first point of contact for trade customers. You will build relationships, understand needs, and turn conversations into sales, while managing your own account base and leads to drive growth.

Join a busy, supportive team and contribute to depot performance with a strong focus on delivering excellent customer service and hitting targets. UK-based role with competitive rewards and benefits.

Qualifications

• Experience in a sales, retail or customer service environment.
• Motivated by driving sales and delivering excellent customer service.
• Able to adapt quickly and manage a varied, fast paced workload.
• Confident and friendly communicator who builds strong customer relationships.
• Able to clearly explain products and solutions to trade customers.
• Team player who confidently contributes to the performance of the depot.

Responsibilities

• Delivering great customer service and handling enquiries with confidence and professionalism.
• Achieving and exceeding individual targets while supporting overall depot performance.
• Selling the full range of products and services face to face and over the phone.
• Generating and following up on leads to drive sales.
• Processing orders, providing pricing and quotations, and managing delivery expectations.
• Supporting the warehouse when needed to keep the depot running smoothly.
• Maintaining a safe and compliant environment in line with health and safety standards.

Job description

Howdens Joinery is looking for a Trade Counter Salesperson to be the first point of contact for trade customers. You will build relationships, understand needs, and turn conversations into sales, while managing your own account base and leads to drive growth.

Join a busy, supportive team and contribute to depot performance with a strong focus on delivering excellent customer service and hitting targets. UK-based role with competitive rewards and benefits.