Trade Counter Sales Expert – Drive Customer Solutions

Plumb Centreso; Saffron Walden; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave increases with service

Pension matched up to 9%

Bonus potential

Maternity / adoption leave

Discounts

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre in Cambridge is seeking a Sales Assistant to help customers on the trade counter, understand needs and recommend products. You will respond to inquiries by phone and email and work to regain business from previous customers.

The role includes outbound calls, driving branch sales, and light warehouse duties, with 40 hours per week, Monday to Friday and Saturday rota. Training and benefits available.

Qualifications

• Must have plumbing & heating knowledge.
• Experience in face-to-face sales and customer service.
• Warehouse experience is preferred.
• Strong customer service orientation required.
• Must be a team player with a proactive attitude.
• Comfortable lifting heavy items.

Responsibilities

• Serving customers on the trade counter by understanding their needs and recommending products.
• Responding to customer enquiries via phone and email promptly and courteously.
• Making outbound calls to previous customers to regain their business.
• Identifying and pursuing opportunities to drive sales within the branch.
• Handling general warehouse duties including stock checks, putting away, and packing orders.

Skills

Plumbing & heating knowledge

Face-to-face sales

Customer service

Warehouse experience

Team player

Heavy lifting

Job description

Plumb Centre in Cambridge is seeking a Sales Assistant to help customers on the trade counter, understand needs and recommend products. You will respond to inquiries by phone and email and work to regain business from previous customers.

The role includes outbound calls, driving branch sales, and light warehouse duties, with 40 hours per week, Monday to Friday and Saturday rota. Training and benefits available.