Trade Counter Sales Pro – Stoke

Wolseley UK Limited; Stoke-on-Trent; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Maternity/adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Stoke is seeking a Sales Assistant to support customers at the trade counter, advise on products and build strong relationships through responsive service. You will also help with light warehouse duties and occasional driving duties when needed, contributing to a well-run branch.

The role requires a willingness to learn, good communication and a customer-first mindset. A full UK driving licence is essential and you’ll join a team that values reliability and teamwork.

Qualifications

• Knowledge in plumbing & heating is beneficial.
• Proven experience in a face to face sales/customer service position.
• Great communication skills and a customer-first approach.
• Great team player and willing to support in all areas of the branch.
• Willingness to learn with an enthusiastic approach.
• Full UK Manual Driving Licence.

Responsibilities

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
• Merchandising displays to a high standard in the branch.
• Relief driving 3.5t van for deliveries when the driver is on holiday.

Skills

Plumbing knowledge

Face-to-face sales

Communication skills

Team player

Willingness to learn

UK driving licence

Job description

Plumb Centre in Stoke is seeking a Sales Assistant to support customers at the trade counter, advise on products and build strong relationships through responsive service. You will also help with light warehouse duties and occasional driving duties when needed, contributing to a well-run branch.

The role requires a willingness to learn, good communication and a customer-first mindset. A full UK driving licence is essential and you’ll join a team that values reliability and teamwork.