Trade Counter Assistant/Driver

FEM Logistics; Crawley; On-site; GBP 27,000 - 32,000; Full time

Job summary

An established industry player is seeking a dynamic Trade Counter Assistant/Driver to join their team. In this role, you will be at the forefront of customer interaction, delivering exceptional service and driving sales. Your responsibilities will include managing trade counter operations, delivering products, and ensuring customer satisfaction. This position offers a competitive salary with a bonus structure, along with a host of benefits aimed at supporting your work-life balance. If you have a passion for customer service and a hands-on approach, this could be the perfect opportunity for you to grow your career in a supportive environment.

Benefits

Healthcare Cash Plan

Life Assurance (3x Salary)

High Street Discounts

Staff Discount

25 Days Holiday

Enhanced Maternity and Paternity Benefits

Company Pension Plan

Employee Discount on Products

Qualifications

• Hands-on customer-focused approach with passion for service.
• Experience in a similar role in retail or trade environment.
• Ability to work in a team and manage stock effectively.

Responsibilities

• Assist in trade counter sales and provide excellent customer service.
• Deliver products and maintain company vehicle standards.
• Support branch operations and achieve sales targets.

Skills

Customer Service

Sales Skills

Organizational Skills

Driving Skills

Communication Skills

Education

High School Diploma

Tools

MS Office

SAP

Job description

Join to apply for the Trade Counter Assistant/Driver role at FEM Logistics

1 month ago Be among the first 25 applicants

Join to apply for the Trade Counter Assistant/Driver role at FEM Logistics

ROLE: Trade Counter Assistant / Driver

HOURS: 44 per Week - Permanent Role

SALARY: £27,936 basic salary per year

BONUS/OTE: Realistic total earning potential of up to £31,536 per year

BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount

BASE: Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Benefits

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

• We have a Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don't open our branches on Sundays
• Our branches close at 4:30pm during the week, we support your work/life balance!
• We offer a FREE Healthcare plan for all our employees
• Exceptional monthly Branch Bonus Industry leading induction and training programmes
• Excellent opportunities to grow with us, and progress your career
• Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.
  
  

What Our Trade Counter Assistants Do

• Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
• Responsible for route planning, safe driving and keeping the Company vehicle clean
• Supporting the Branch Manager with actions and activities on time, in full
• Compliance with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to Branch colleagues as required
• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
  
  

What We Need From Our Trade Counter Assistants

• Passion and energy to deliver exceptional customer service and achieve business targets
• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry standard software eg SAP
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage
• Previous branch stock take experience could be a distinct advantage
• Comfortable to work in a small team and on occasion, alone
• Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
  
  

What We Offer Our Trade Counter Assistants

• You will be rewarded with a very competitive basic salary of £27,936 per year
• An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career
  
  

We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.

Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application.

Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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