Trade Counter Admin & Sales Assistant

LBS Builders Merchants; Wales; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Profit share bonus

Discount portal

Digital GP

Staff discounts

Death in service

Career progression opportunities

Job summary

LBS Builders Merchants is seeking an organised Administrator/Counter Sales Assistant for a branch in Llanelli. The role combines administrative support with customer-facing sales at a busy trade counter.

You will work in both office and retail environments, maintaining stock, processing orders, and assisting customers throughout each day. The ideal candidate is detail‑oriented with strong communication skills and comfortable multitasking between admin and sales tasks.

Qualifications

• Strong attention to detail and good organisational skills.
• Excellent communication and customer service skills.
• Ability to multitask across admin and sales functions.
• Previous experience in retail, admin, or trade counter environments is preferred.

Responsibilities

• Daily banking and till reconciliation in line with company procedures.
• Processing goods received notes and updating purchase orders.
• Booking in IBTs and special orders.
• Monitoring stock movements and resolving stock discrepancies.
• Maintaining shelf-edge labels and stationery supplies.
• Filing advice notes and providing proof of delivery when required.
• Assisting with stock takes and correcting stock location issues.
• Serving trade and domestic customers efficiently and professionally.
• Responding to telephone and counter enquiries.
• Providing product advice and ensuring a smooth customer experience.

Skills

Attention to detail

Communication

Customer service

Multitasking

Job description

LBS Builders Merchants is seeking an organised Administrator/Counter Sales Assistant for a branch in Llanelli. The role combines administrative support with customer-facing sales at a busy trade counter.

You will work in both office and retail environments, maintaining stock, processing orders, and assisting customers throughout each day. The ideal candidate is detail‑oriented with strong communication skills and comfortable multitasking between admin and sales tasks.