Internal Sales with Counter, Gower Timber (Swansea)

Robert Price (Builders' Merchants) Ltd.; Swansea; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Death-in-service scheme

NEST pension scheme

30 days holidays

Uniform and boot money

Discretionary bonus

Job summary

Robert Price (Builders' Merchants) Ltd. is seeking an Internal Sales with Counter in Swansea. You will handle sales of building materials, customer enquiries, and counter sales operations.

The role requires strong selling skills and a commitment to first-class customer service. Benefits include a death-in-service scheme, NEST pension membership, generous holiday allowance, and discretionary bonus opportunities.

Qualifications

• Proven experience in a sales office position.
• Able to consistently deliver a first-class customer service.
• Excellent numeracy and communication skills.
• Administrative accuracy and efficiency.

Responsibilities

• Dealing with sales of building materials and responding to enquiries.
• Providing cover for counter sales and managing orders.
• Assisting with stock control and pricing.
• Developing allocated customer accounts.

Skills

Good selling skills

First-class customer service

Business development

Excellent numeracy

Verbal and written communication skills

I.T. skills (Excel, Outlook, Word)

Administrative accuracy

Multitasking

Teamwork

Job description

Internal Sales with Counter, Gower Timber (Swansea)

Robert Price Builders’ Merchants Ltd is a family run independent business, with head office in Abergavenny. Founded in 1847, we are a substantial local employer, with the developments and progressions of a modern large enterprise, and the grounding and values of a traditional family run business. We are the largest independent builders’ merchant in South East Wales.

A builders’ merchant is a company which supplies materials to the construction sector.

Up to 85% of the built environment you see around you is supplied by Britain’s builders’ merchants. Merchants and the supply chain are crucial to the construction industry which contributes over £40 billion to the UK economy each year. A career in this essential commercial sector can be challenging, varied and rewarding.

Key responsibilities

• Dealing with sales of our building materials and responding to general customer enquiries, in person, by email and on the phone.
• Providing flexible cover for our counter sales, booking goods in and out using point of sale terminal.
• Giving prices and quotations, processing orders, arranging deliveries and associated administration.
• Assisting with stock control and placing orders.
• Being responsible for the pro‑active development of allocated customer accounts.
• Assisting with merchandising, price labelling and stock management front of counter.

Benefits

• Death-in-service scheme membership.
• NEST pension scheme membership.
• 30 days holidays, including bank holidays.
• Uniform and boot money allowance.
• Discretionary bonus.

Essential skills & experience

• Good selling skills with proven experience in a sales office position.
• Able to consistently deliver a first‑class customer service.
• Able to develop new business accounts, build excellent customer relationships and maximise profitable opportunities for the Company.
• Excellent numeracy, verbal and written communication skills.
• Excellent I.T. skills (Excel, Outlook and Word especially).
• Administrative accuracy and efficiency and the ability to grasp new systems quickly and follow company procedures and instructions carefully and thoroughly.
• Able to multitask, prioritise tasks wisely and complete them in a timely manner.
• Enthusiasm, confidence and a proactive personality.
• Good teamwork skills, but also able to work independently and with initiative.
• Reliability and versatility.

A knowledge of building products and an interest in sales within the construction industry.