Trade Counter Sales Pro – Customer Focus & Deliveries

Bassetts; Clady; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare access

YuLife app

Cycle to Work

Job summary

Bassetts, part of the Wolseley Group, is looking for a Sales Assistant to join the Clady branch (BT44 8LD). You will assist customers on the trade counter, offer product advice, and manage calls and emails with a proactive, friendly approach.

This full-time role involves warehouse duties, order picking/packing, and coordinating deliveries. It offers a competitive salary plus bonus and enhanced benefits.

Qualifications

• Industry or merchant experience is advantageous.
• Proven experience of dealing with customer sales on a face to face basis.
• Excellent communication skills and confidence in customer interactions.
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
• Eagerness to learn, with a positive and enthusiastic attitude.

Responsibilities

• Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations.
• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.
• Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.
• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
• Scheduling customer deliveries.

Skills

Customer service

Face-to-face sales

Communication skills

Team player

Positive attitude

Job description

Bassetts, part of the Wolseley Group, is looking for a Sales Assistant to join the Clady branch (BT44 8LD). You will assist customers on the trade counter, offer product advice, and manage calls and emails with a proactive, friendly approach.

This full-time role involves warehouse duties, order picking/packing, and coordinating deliveries. It offers a competitive salary plus bonus and enhanced benefits.