Tracking Systems Operator - Basingstoke

Hawk-Eye Innovations (HEI); Basingstoke; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading sports technology provider is looking for operators to manage Goal Line Technology systems during live football matches in Basingstoke. Candidates will engage in system operation, calibration, and troubleshooting, contributing to live broadcasts. Successful applicants need strong technical skills, flexibility, and good communication abilities. This casual hourly role involves varied shift hours, including weekends, with training from January 2026. Opportunities for further growth in major competitions are available.

Qualifications

• Candidate must live within a commutable distance of Basingstoke.
• Willingness to learn and follow instructions.
• Ability to handle high-pressure situations and weekend shifts.

Responsibilities

• Operation of GLT system during matches.
• Calibration and monitoring of match data.
• Deliver graphics and troubleshoot on-site.

Skills

Technical grounding

Strong problem-solving skills

Excellent communication skills

Ability to work flexibly

Education

Experience in technical-related courses

Job description

Location: Basingstoke, Hampshire. This is an in-office role, and as such, will require you to live within a reasonable commute

Contract: Casual hourly contract

Working Hours: Shifts typically 10 - 12 hours

Hourly Rate: £12.50 - £20.00 Per Hour (exact rate will vary depending on role)

Start Date: January - February 2026

Why Hawk-Eye & Why This Role:

We are looking for candidates to play a key part in delivering Goal Line Technology (GLT) at our centre in Basingstoke; however, there is scope for successful candidates to be offered further opportunities in delivering Electronic Performance and Tracking Systems (EPTS) and Semi-Automatic Offside (SAO) in elite football competitions. So far, this role has been used for our UEFA delivery; however, we are preparing to expand this delivery out to our Premier League and Championship competitions.

Based in the Remote Operations Centre (ROC) at Hawk-Eye’s Head Office in Basingstoke, you'll play a crucial role in operating cutting-edge technology, liaising with Hawk-Eye colleagues on the ground across the UK, and a range of external stakeholders, contributing to the excitement of live sports events.

What Does A Typical Day Look Like?

• Operation of the GLT system from the ROC during matches;
• Match Day calibration of the GLT system
• Monitoring of GLT live data
• Delivering graphics and virtual replays for GLT and which will be shared with the TV audience worldwide
• Collaborating with supervisors and on-site staff to ensure the system is operated appropriately;
• Investigating/troubleshooting software issues as technical support for the on-site team

Essential Skills, Attributes, and Requirements:

• A technical grounding
• Strong problem-solving skills
• A willingness to learn
• Excellent communication skills, punctuality and ability to follow instructions and checklists
• Ability to work flexibly, including weekday evenings and weekends for matches in line with match schedules.
• Live within a commutable distance of the Remote Operating Centre, Basingstoke

Desirable Attributes:

• Experience, background or qualification in a technical-related course such as computing, computer science, engineering, mathematics, science or technology.
• Understanding of PC networks and data collection
• Camera optimisation

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply.

Availability and Training:

The journey will begin with training and testing during global sporting events from January to March, followed by live operations in football matches from April to June. It is crucial that you are able to provide a good level of availability to regularly contribute and participate in these exposure and training opportunities over the first 6 months. The ultimate goal is that by August 2026, we will have a pool of operators who are ready to deliver GLT across multiple competitions.

This role will have an initial focus on UEFA Football events while you train and gain experience in operating our system, with successful candidates then being given further exposure during our EPL and EFL operations.

A typical shift would start 6 hours before the designated kick-off time to set up and test technology. The end of the shift is dependent on service, but typically would be 1 or 2 hours after the match has finished.

What Difficulties Might I Face?

Up to this point, I’m sure there have been many things that you find intriguing about the role; however, there can be difficult times:

Working Hours: Due to the nature of the sports industry, there is often work on weekends and midweek evenings, and we are expected to fulfil our roles until the last ball has been hit.

High-Pressure Situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure.

We will do our best to train and equip you to the best possible level to help with these, but they must be considered before submitting your application.

Team Culture:

At Hawk-Eye, we pride ourselves on our collaborative and inclusive team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:

• Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.
• Teamwork: We work together, celebrating our successes and learning from our challenges.
• Passion: Our love for sports drives everything we do.