Trace & Investigation Agent — Growth & Development

Reed; Hatfield; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading debt collection agency is seeking a Trace Agent/Investigator to join their team. The role involves conducting thorough online research and verifying debtor information. Ideal candidates will possess strong communication skills and an inquisitive nature. This position offers full-time or part-time options and includes benefits such as competitive pay, professional development opportunities, and 20 days of holiday plus bank holidays. A supportive team environment is a key aspect of the workplace culture.

Benefits

Competitive salary with performance bonus

Professional development opportunities

20 days holiday + Bank Holidays

Company away days and events

Qualifications

• Proficient in using online search engines and databases.
• Strong attention to detail for accurate data verification.
• Excellent communication skills for effective reporting.

Responsibilities

• Conduct online research to locate debtor information.
• Make outbound calls to verify collected data.
• Update records and maintain confidentiality.
• Provide regular reports on tracing activities.

Skills

Online research proficiency

Attention to detail

Communication skills

Time management

Commercial awareness

Job description

A leading debt collection agency is seeking a Trace Agent/Investigator to join their team. The role involves conducting thorough online research and verifying debtor information. Ideal candidates will possess strong communication skills and an inquisitive nature. This position offers full-time or part-time options and includes benefits such as competitive pay, professional development opportunities, and 20 days of holiday plus bank holidays. A supportive team environment is a key aspect of the workplace culture.