Tour Guard

The-Bodmin-Jail-Hotel; Bodmin; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 Days holiday

Birthday leave

Free meals on shift

Gym on-site

Employee assistance

Job summary

The Bodmin Jail Hotel in Cornwall invites you to join our immersive Tour Guard team, bringing historic prison lore and paranormal stories to life for guests.

You’ll portray guards, lead tours, and engage guests during dinner service, balancing theatre and hospitality with safety and energy.

If you love drama, history and storytelling, this flexible role offers unique experiences within the Tudor Hotels Collection. A great communicator and passion for guest engagement are essential.

Qualifications

• GCSE English or equivalent.
• Excellent communication and presentation skills.
• A flare of history.
• Experience in theatre/dance/performance.
• Good organisation skills.

Responsibilities

• Guide groups of guests through the Hotel History Tour & Ghost Walks.
• Engage with guests during dinner service, embodying your persona.
• Engage with guests in a lively and interactive manner while maintaining a safe and respectful environment.
• Handle guest inquiries and concerns professionally and effectively.
• Follow guests and free roam guest facing areas while you embody the personas provided and stay in character.

Skills

GCSE English or equivalent

Excellent communication

A flare of history

Theatre/dance/performance

Good organisation

Job description

The Person

You should have a flare for the drama and the historical significance of Bodmin Jail, be a great communicator and story teller, you'll be great at capturing peoples attention and using theatrics to bring it to life.

As part of the team, you should live and breathe our people values; being guest focused, people centric and unleashing your potential. Our values are not just words on paper; they are the heart and soul of our business, where you’ll experience the true essence of working for the Tudor Hotels Collection. It’s because of you that our customers & guests will walk away with stories and memories to last a lifetime.

The Role

As a Tour Guard, you will create an immersive and thrilling entertainment experience for our guests. You'll embody the persona of a Guard or another prison officer role, to create an unforgettable atmosphere for our guests in various themed environments. You'll also lead on tours for the paranormal and historical significance of Bodmin Jail.

Responsibilities include

• Guide groups of guests through the Hotel History Tour & Ghost Walks
• Engage with guests during dinner service, embodying your persona
• Engage with guests in a lively and interactive manner while maintaining a safe and respectful environment
• Handle guest inquiries and concerns professionally and effectively

• Follow guests and free roam guest facing areas while you embody the personas provided and stay in character

Required Skills & Experience

• GCSE English or equivalent
• Excellent communication and presentation skills.
• A flare of history
• Experience in theatre/dance/performance
  
• Good organisation skills

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free Gym access on-site
• Employee Assistance Programme
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Work Schedule

• Full Time, Part Time
• Flexibility to work evenings, weekends, and holidays
• Hours are across Mon-Sun,14.00-18:00

Luxury | History | Cornwall

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.