Total Mobile Data Systems Specialist

United Infrastructure Ltd; Loughton; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

United Infrastructure Ltd is seeking a Data and Systems Specialist to support the Total Mobile platform within our Social Infrastructure division. You will configure systems, ensure data quality and produce reliable programme reporting across London and surrounding counties.

Join a team delivering refurbishment, regeneration and safety works for social housing and public sector clients, with regular site visits and cross-team collaboration.

Qualifications

• Experience administering or configuring Total Mobile.

Responsibilities

• Support the implementation and day-to-day use of Total Mobile across Social Infrastructure.
• Act as divisional point of contact for Total Mobile queries and coordinate resolutions.
• Maintain workflows, forms, templates and system settings per requirements and change-control.
• Transfer and validate information from existing systems into Total Mobile.
• Maintain data accuracy across property, resident, order, appointment and programme records.
• Collaborate with teams to ensure resident communication, access, delivery and aftercare.
• Coordinate user and subcontractor access per permissions and procedures.
• Develop a network of super users to provide day-to-day assistance.
• Deliver user guidance and training with clear process maps and materials.
• Coordinate testing of new workflows and releases with users.
• Maintain records of queries and changes, track progress to completion.
• Validate dashboards and reports against data and provide performance information.
• Work with Power BI dashboards and integrations to support Total Mobile.
• Ensure data protection and information security compliance.
• Visit offices/sites to understand user requirements and support practices.

Skills

Total Mobile

Data quality

Power BI

SQL

Excel

Data analysis

Reporting

System configuration

Training materials

Documentation

Stakeholder communication

Problem solving

Independent working

Travel-ready UK driving licence

Tools

Power BI

SQL

Microsoft Excel

Job description

United Infrastructure Ltd is seeking a Data and Systems Specialist to support the Total Mobile platform within our Social Infrastructure division. You will configure systems, ensure data quality and produce reliable programme reporting across London and surrounding counties.

Join a team delivering refurbishment, regeneration and safety works for social housing and public sector clients, with regular site visits and cross-team collaboration.