Tool Hire Assistant

STARK Building Materials UK; South Oxfordshire; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Bonuses

Pension schemes

Life assurance

Hybrid working model

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant for our Henley (RG9 1BY) branch. This full-time role runs Monday to Friday 7:00am–16:00pm/8:00am–17:00pm, with every other Saturday 08:00–12:00. A full UK driving licence is essential to drive a 3.5 tonne van for deliveries and collections.

You will handle day-to-day tool hire activities, build customer relationships, and support the team to drive growth and ensure safe, accurate order handling and loading/offloading per procedures.

Qualifications

• Full UK driving licence is essential.

Responsibilities

• Deliver day-to-day tool hire activities to ensure efficient, safe operations.
• Develop relationships with customers through regular interaction to maximise growth via cross-selling.
• Provide guidance to team members and support their development to deliver high-quality customer service.
• Deliver and collect customer orders accurately and securely, following company procedures.
• Support colleagues in building knowledge of tool hire products and inventory.

Job description

We have an exciting opportunity for a Tool Hire Assistant based in our **Henley (**RG9 1BY) branch!

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home!

This is a full-time role working Monday-Friday 7:00am - 16:00pm/8:00am - 17.00pm, and every other Saturday from 08:00-12:00.

As part of the role, you will be required to drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

What You'll Be Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
• Support branch colleagues in building knowledge and competence in tool hire products
• Ensure tool hire standards are always maintained
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

• Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
• Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.