Tool Hire Delivery Driver & Customer Service Pro

THX Ltd; England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 Days Holiday (Bank Holidays)

Annual Leave Buy & Sell Scheme

Company Pension

Recognition and rewards incentives

Employee Assistance Programme

Career development opportunities

Paid overtime

Free on-site parking

PPE and uniform provided

Job summary

THX Ltd. is seeking a Customer Delivery Operative to deliver goods to customers with a focus on excellent service. The role includes manual handling of heavy items, on-time delivery, and using our delivery IT system to keep records up to date.

You will work in a dynamic team, communicating with colleagues and customers, and identifying opportunities to improve THX operations on the road.

Qualifications

• Experience in a customer-facing role delivering goods.
• Valid UK driving license required and clean driving record.
• Reliable, flexible and a strong team-player.

Responsibilities

• Deliver goods to customers on time and in a friendly manner.
• Handle heavy items safely and according to procedures.
• Resolve issues and communicate with customers and colleagues.
• Operate the delivery IT system and update records.
• Coordinate with other departments to meet customer requirements.
• Identify sales opportunities while on the road.
• Assist with loading/unloading and maintain vehicle hygiene.
• Ensure compliance with safety practices.

Skills

Customer service

Driving (manual)

Communication

Teamwork

Problem solving

Tools

Delivery IT system

GPS navigation

Job description

THX Ltd. is seeking a Customer Delivery Operative to deliver goods to customers with a focus on excellent service. The role includes manual handling of heavy items, on-time delivery, and using our delivery IT system to keep records up to date.

You will work in a dynamic team, communicating with colleagues and customers, and identifying opportunities to improve THX operations on the road.