Multi-Drop Customer Delivery Driver

THX Ltd; Bedford; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 Days Holiday

Company Pension

Overtime pay

Free on-site parking

PPE and uniform provided

Job summary

THX Ltd in the United Kingdom is seeking a Customer Delivery Operative to deliver goods to customers and provide an excellent service experience. You will handle heavy equipment safely and ensure accurate, on-time deliveries in a friendly manner in line with our targets.

You will use our delivery IT system, raise issues and opportunities to improve THX operations, and collaborate with colleagues across departments to meet customer requirements.

Qualifications

• Customer-facing experience and commitment to excellent service.

Responsibilities

• Deliver goods to customers in a safe, timely and friendly manner.

Job description

At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

We are looking for a Customer Delivery Operative to deliver goods to customers, whilst also providing an excellent customer service experience.

Key responsibilities include:

• Manual handling of heavy, bulky items in a safe and careful manner
• Ensure customers receive the accurate hire equipment on time and in a positive & friendly manner in accordance with our delivery targets
• Resolve problems promptly, communicating with customers and colleagues as required
• Follow safe working processes/practices while driving and loading/unloading, using appropriate machinery
• Communicate with colleagues in other departments to ensure customer requirements are met
• Operate THX's delivery IT system, updating the system data and taking pictures of equipment
• Raise issues and opportunities to improve the THX operations
• Identify sales opportunities while travelling and report these back to the sales team

Requirements

• Experience in a customer-facing role, providing excellent customer service
• Previous experience of driving professionally & delivering goods is preferred, but not essential
• Manual handling and the ability to manoeuvre heavy equipment.
• A valid, clean UK driving license for manual vehicles
• Computer literate with a familiarity of IT and navigation systems
• Reliable, flexible and a strong team-player
• Comfortable driving in congested areas including London

Benefits

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.

• Recharge with 25 Days Holiday (with Bank Holiday's on top)
• Looking after your future with a Company Pension
• Special recognition and rewards incentives
• NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day
• A great opportunity to join an expanding team
• Paid overtime
• Free on-site parking
• Good quality PPE and uniform provided