Tool Hire Assistant

Jewson; Honiton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Life assurance

Bonus potential

Job summary

Jewson, part of Stark UK, is hiring a Tool Hire Assistant in Honiton. You’ll ensure customers receive safe, well-maintained equipment and excellent service, and you’ll drive a 3.5 tonne van to deliveries and collections, so a full UK driving licence is essential. This is a full-time role Mon-Fri with alternate Saturdays.

You’ll perform delivery checks, load/offload safely, and help colleagues grow their knowledge. Benefits include competitive salary, pension, life assurance, and other perks.

Qualifications

• Full UK driving licence is essential.
• Customer-focused with positive attitude.
• Willingness to work flexible hours including Saturdays.

Responsibilities

• Deliver day-to-day tool hire activities to ensure efficient, safe operations.
• Build strong relationships with customers and support growth through cross-selling.
• Deliver and collect orders, ensuring accuracy and proper loading/unloading.
• Support branch colleagues in tool hire knowledge and competence.

Skills

Customer service

Teamwork

Communication

Full UK driving licence

Job description

At Jewson, part ofStark UK, we believe that our greatest asset is our people!We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

As a Tool Hire Assistant at Jewson, you will play a key role in ensuring

customers receive safe, well-maintained equipment and excellent service.

As part of the role, you willbe requiredto drive a 3.5 tonne van to deliver and collect customer orders, so a full UK driving licence is essential.

This is a full-time role working Monday-Friday 07:00-16:30 or 7:30-17:00, with the requirement of working every other Saturday from 08:00-12:00.

WhatYou’llBe Doing

• Deliver day-to-day tool hire activities, deploying resource to ensure efficient,effectiveand safe operations
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling
• Deliver and collect customer ordersin a timely manner, ensuring orders areaccurateand all equipment is secured and loaded/offloaded safelyin accordance withcompany procedures
• Support branch colleagues in building knowledge and competence in tool hire product
• Conduct pre-delivery checks to ensure tools and machinery are clean, safe, and fully operational
• Complete all relevant delivery paperwork and record keeping
• Inspect, test, and carry out basic repairs on a range of tools and small plant (e.g., breakers, saws, mixers, access equipment)

WhatWe’reLooking For

Enthusiasm - You radiate positivity andpossessan unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality -We’reunwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many otherperks!