TLC Support Worker

Randstad Care AS; Inverness; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Flexible ad hoc shifts

Competitive hourly pay

Job summary

Randstad Care in Inverness is seeking a passionate Support Worker to deliver bespoke, trauma-informed community support for young people outside residential settings.

You will build trust, implement de-escalation, and collaborate with families and care managers. PVG registration, a full UK driving licence preferred, and at least 2 years' relevant experience are required. Flexible ad hoc shifts are available.

Qualifications

• Trauma-informed care knowledge and approaches to support young people in crisis.
• De-escalation techniques to maintain safety and calm.
• Strong safeguarding acumen and boundary management.
• Active PVG registration or willingness to apply.
• Full UK driving licence with business insurance preferred.

Responsibilities

• Deliver bespoke, individualised community care to a young person in the local area.
• Use trauma-informed communication to establish trust and support.
• Apply proactive de-escalation to manage deregulated moments.
• Foster growth, resilience and independence through daily activities.
• Maintain professional boundaries and collaborate with families and professionals.

Skills

Trauma-informed care

De-escalation

Safeguarding

PVG registration

Driving licence

Job description

Job Title: Support Worker

Location: Inverness and surrounding areas

Pay Rate: Up to £25.59 per hour (including rolled-up holiday pay)

Transform Young Lives - Tailored Community & Outreach Care

Are you a passionate, experienced Support Worker dedicated to driving meaningful change for young people outside a traditional residential setting? If you thrive on building trust, understanding trauma-informed care, and helping individuals navigate complex emotional journeys, an extraordinary opportunity awaits in Inverness.

This specialised role offers the chance to deliver high-impact, one-to-one community support while enjoying exceptional rates of pay and a predictable, stable shift pattern.

Why Apply?

• Top-Tier Pay: Earn up to £25.59 per hour (inclusive of rolled-up holiday pay), significantly exceeding local market averages.
• Predictable Scheduling: Benefit from a structured, rolling rota that gives you long-term stability and a healthy work-life balance.
• Trauma-Informed Environment: Work within a service that truly understands the impact of adverse childhood experiences and prioritises compassionate de-escalation over rigid routines.
• Flexible Ad Hoc Options: Looking for extra hours or a different setting? Flexible ad hoc shifts are also available across local children's residential services.
• Growth & Support: Access a tight-knit network of professionals, expert daily backing, and ongoing professional development opportunities.

The Role

• As a dedicated Support Worker, you will deliver bespoke, individualised care to a young person in the local community: Establish deep trust and meaningful connection by using trauma-informed communication strategies.
• Implement proactive de-escalation techniques to support individuals when they are deregulated.
• Foster personal growth, resilience, and independence through tailored daily activities and community involvement.
• Maintain clear professional boundaries while serving as a consistent, stabilizing presence.
• Collaborate closely with families, care managers, and multidisciplinary partners to build a safe circle of support.
• Keep precise, detailed daily logs and incident reports to maintain high standards of safeguarding.

What You Bring

• Proven Experience: At least 2 years of direct experience supporting young people in crisis or managing complex, deregulated behaviours.
• De-escalation Expertise: Demonstrated ability to remain calm under pressure, make safe decisions, and protect boundaries.
• Core Safeguarding Knowledge: Full understanding of boundary management, trauma impact, and proactive care strategies.
• Clear Compliance: Active registration under the PVG scheme (or willingness to apply).
• Licence & Transport: A full UK driving licence with business insurance is strongly preferred.

Alternative Job Titles

• This position may also suit professionals with background experience as a Youth Worker, Children's Residential Care Worker, Behaviour Support Specialist, Care Practitioner, or Complex Needs Support Assistant.

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing