Support Worker

Tamfol; Fort William; Remote; GBP 21,000 - 27,000; Full time

Job summary

Hierarchy Support Services in Fort William, Scotland is seeking a dedicated Support Worker to provide compassionate care and mentoring to young adults with mental health needs, autism and learning disabilities. You will support daily activities, build life skills, and help individuals set and achieve personal goals in a supportive environment.

The role offers training and development within a nurturing team, with opportunities to make a positive difference in the lives of young people in the

Qualifications

• Experience in caregiving or with young adults is desirable but training will be provided.
• Excellent communication with young adults, families and team members.
• Compassionate, patient and proactive problem-solving attitude.

Responsibilities

• Offer personalised support to young people, encouraging their emotional well-being and social development
• Assist with daily activities
• Foster a safe and inclusive environment that promotes positive behaviour and mutual respect
• Mentor service users through one-on-one interactions, helping them build confidence and resilience
• Support service users to plan and achieve outcomes and goals
• Observe and record progress, behaviour patterns, and concerns to tailor support plans.

Skills

Communication skills

Empathy

Problem solving

Job description

Employer:Hierarchy Business Solutions Limited T/A Hierarchy Support Services

Position:Support Worker

Job Type:Full time, Part time

Work location:Fort William, Scotland

Job Overview

We are an established provider who deliver support to adults with Mental Health issues, Autism and Learning Disabilities. We are now looking to recruit within the Highland Region. We are seeking passionate and dedicated Support Workers to join our team and make a meaningful difference in the lives of young people. In this role, you will provide compassionate support, guidance, and mentorship to help individuals develop essential life skills, foster confidence, and achieve their full potential. Your energetic approach will create a positive environment where Adults feel safe, valued, and motivated to grow. This paid position offers an exciting opportunity to contribute to a nurturing community while gaining valuable experience in caregiving, mentoring, and support.

Duties

• Offer personalised support to young people, encouraging their emotional well-being and social development
• Assist with daily activities
• Foster a safe and inclusive environment that promotes positive behaviour and mutual respect
• Mentor our Service users through one‑on‑one interactions, helping them build confidence and resilience
• Support service users to plan and achieve outcomes and goals
• Observe and record individual progress, behaviour patterns, and any concerns to ensure tailored support plans are effective

Qualifications

• Experience working with young Adults or in a caregiving/support role is highly desirable but not required as full training will be provided
• Excellent communication skills to effectively engage with young adults, families, and team members
• Compassionate attitude with patience, empathy, and a proactive approach to problem‑solving
• Ability to follow instructions accurately while maintaining a lively and positive demeanor

Join us in creating a vibrant environment where young adults thrive! This role offers the chance to develop your skills while making a lasting impact on young lives.