Time Critical / Express Operator

Headford Group Ltd; Greater London; Vor Ort; GBP 30.000 - 38.000; Vollzeit

Zusammenfassung

Headford Group Ltd. is seeking two experienced Time Critical / Express Operators for the night shift at Heathrow. You'll manage AOG and express consignments end to end from booking through customs to invoicing.

The role operates 4 on 4 off nights (19:00–07:00) with an average of 38.5 hours per week on a rotating schedule. Requirements include proven AOG/NFO/express operations experience, import and export customs handling, HMRC knowledge, and proficiency with Excel and freight systems.

Qualifikationen

• Experience handling AOG and time-critical shipments end to end.
• Ability to prepare and submit import/export customs entries.
• Knowledge of HMRC customs procedures and compliance.
• Proficiency with Excel and freight systems.
• Strong communication skills under pressure.

Aufgaben

• Coordinate multimodal express and time-critical shipments by air and road, both import and export.
• Prepare and submit import and export customs entries, ensure accuracy and compliance.
• Handle HMRC queries to closure, minimize duty and tax exposure.
• Run the operational inbox, resolve customer issues and update clients overnight.
• Do job costing and timely sales invoicing.
• Collaborate with airlines, hauliers, co-loaders and day team for smooth handovers.

Kenntnisse

AOG / NFO / express operations

Import & export operations

HMRC customs procedures

Excel proficiency

Freight systems

Tools

BoxTop

ASM Sequoia

Jobbeschreibung

Job title: Time Critical / Express Operator - Nights (4 on 4 off)

Location: Heathrow (on-site)

Type: Permanent, full-time

About the role

An established, independent Heathrow forwarder is growing its Express and Time Critical desk and is hiring two experienced night-shift operators. You’ll run AOG, NFO and express consignments end to end, from booking through customs to invoicing.

• 4 on, 4 off nights, 19:00-07:00
• Averages 38.5 hours a week over an 8-week rota

What you’ll do

• Coordinate multimodal express and time-critical shipments by air and road, both import and export
• Prepare and submit import and export customs entries, and check your own entries are accurate and compliant
• Handle HMRC queries through to closure, keeping duty and tax exposure to a minimum
• Run the operational inbox, resolve customer issues and keep clients updated through the night
• Do your own job costing and timely sales invoicing
• Work with airlines, hauliers, co-loaders and the day team for smooth handovers

What you’ll need

• Proven AOG / NFO / express operations experience
• Both import and export operational and customs experience, including submitting entries yourself
• Solid HMRC customs procedural knowledge
• Confidence with Excel and freight systems
• A calm, mature approach under pressure, and good communication skills

Nice to have

• BoxTop and ASM Sequoia (preferred but not essential)

Package

• Permanent role with a stable, specialist team