Courier & Operations Manager

First Choice Staff; Greater London; Presencial; GBP 48.000 - 50.000; Jornada completa

Descripción de la vacante

First Choice Staff is seeking an Express & Courier Manager based near London Heathrow (LHR) to lead two fast-paced teams of up to 20 staff. The role focuses on time-critical operations, effective customer service, and escalation handling outside standard hours.

The ideal candidate will have strong customs knowledge of imports/exports and a flexible approach to working hours, with Monday to Friday 9:00–17:30 (flexible) and out-of-hours escalation as required.

Formación

• Must have customs knowledge of imports and exports.

Responsabilidades

• Time critical operations and customer service responsibilities.
• Out of hours for escalation.
• Managing two fast paced teams of up to around 20 people.

Conocimientos

Customs knowledge

Descripción del empleo

Job Description

Express & Courier Manager required to join this professional agent locally based to LHR

Time critical operations and customer service responsibilities

• Monday-Friday 9am - 5.30pm (this can be flexible)
• Out of hours for escalation
• Salary - £48K- £50k dependence on experience
• Must have customs knowledge of imports and exports
• Some AOG/ time critical knowledge would be beneficial.
• Managing two Fast paced teams of up to around 20 people.