Ticketing Systems Lead NFC Wallets & Matchday Ops

Brighton & Hove Albion FC; Brighton; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Complimentary breakfast and lunch

23 days holiday rising with service

Rewards platform access

Gym and training ground facilities

Discounts with partners

Job summary

Brighton & Hove Albion FC invites applications for a ticketing operations role on matchdays. You will own home ticketing setups, coordinate parking sales and away tickets, and ensure seamless NFC ticketing through Apple and Google wallets.

You will lead staff briefings, manage end-of-game reconciliations, and liaise with Crawley Town FC to optimise ticketing outcomes. A systems-minded approach and attention to detail are essential.

Qualifications

• Experience with back-office systems is a plus.
• Strong numerical and problem-solving skills.
• Comfort with live event operations and ticketing tech.

Responsibilities

• Own home ticketing matchday setups and operations.
• Manage parking sales and away ticket distribution.
• Oversee Amex access control and NFC ticketing via Apple/Google wallets.
• Lead staff briefings on matchdays and reconciliations after game.
• Serve as liaison with Crawley Town FC on ticketing matters.

Skills

NFC ticketing

Seatgeek experience

Staff leadership

Attention to detail

Numbers acumen

Tools

Seatgeek

Job description

Brighton & Hove Albion FC invites applications for a ticketing operations role on matchdays. You will own home ticketing setups, coordinate parking sales and away tickets, and ensure seamless NFC ticketing through Apple and Google wallets.

You will lead staff briefings, manage end-of-game reconciliations, and liaise with Crawley Town FC to optimise ticketing outcomes. A systems-minded approach and attention to detail are essential.