Ticketing Systems Administrator

Brighton and Hove Albion Football Club; Brighton; On-site; GBP 30,000 - 42,000; Full time

Job summary

Brighton and Hove Albion Football Club is seeking a hands-on ticketing professional to own home matchday ticketing setups, parking sales, and away ticket distribution. You will oversee Amex access control and ensure seamless NFC ticketing via Apple and Google wallets.

You will lead staff briefings on matchdays, manage end-of-game reconciliations, and serve as the key liaison with Crawley Town FC, including work on Women's Super League fixtures.

Qualifications

• Experience with back-office systems and ticketing workflows.
• Familiarity with Seatgeek is a plus.
• Strong analytical mindset and numerical literacy.

Responsibilities

• Own home ticketing matchday setups and parking sales.
• Manage away ticket distribution and on-ground ticketing operations.
• Oversee Amex access control and NFC ticketing via Apple/Google wallets.
• Lead staff briefings and reconcile end-of-game activities, liaising with Crawley Town FC.

Skills

Systems thinking

Attention to detail

Numbers oriented

Tools

Seatgeek

NFC ticketing

Job description

Help us deliver a world-class ticketing experience

Step into a dynamic role at the heart of our matchday operations. You will take ownership of home ticketing matchday setups, alongside managing parking sales and away ticket distribution. As a ticketing tech wizard, you'll oversee the Amex access control system, ensuring seamless NFC ticketing through Apple and Google wallets. This hands-on role also puts you on the ground for Women's Super League fixtures, where you'll lead staff briefings, manage end-of-game reconciliations and serve as the key liaison with Crawley Town FC.

About you

We are seeking a systems enthusiast who thrives on turning complex challenges into streamlined, innovative solutions. With a sharp eye for detail and a strong head for numbers, you'll play a key role in our operations. Previous experience with back-office systems, especially Seatgeek is a plus. Ready to make a tangible impact? We'd love to hear from you.