Ticketing Systems Administrator

Kick It Out; Brighton; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Breakfast provided

Lunch provided

23 days holiday

Rewards platform

Wellbeing centre

Family policies

Gym access

Match tickets

CPD opportunities

Discounts

Job summary

Brighton & Hove Albion FC is seeking a Tickets Systems Administrator to own home matchday ticketing setups, manage parking sales and away ticket distribution. You will oversee the Amex access control system and ensure seamless NFC ticketing across Apple and Google wallets.

This permanent role requires a detail‑oriented systems specialist with experience in back‑office platforms (Seatgeek is a plus) and a proactive approach to match operations, staff briefings and reconciliation, with a

Qualifications

• Previous experience with back-office systems, especially Seatgeek is a plus.

Responsibilities

• Take ownership of home ticketing matchday setups.
• Manage parking sales and away ticket distribution.
• Oversee Amex access control system and NFC ticketing through Apple/Google wallets.
• Lead staff briefings for Women's Super League fixtures.
• Manage end-of-game reconciliations.
• Serve as liaison with Crawley Town FC.

Job description

Job Description

Role: Ticketing Systems Administrator

Salary: Dependent on experience

Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)

Location: American Express Stadium, Brighton

Contract Type: Permanent

Deadline Day: 30th September 2026

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

Help us deliver a world-class ticketing experience

Step into a dynamic role at the heart of our matchday operations. You will take ownership of home ticketing matchday setups, alongside managing parking sales and away ticket distribution. As a ticketing tech wizard, you'll oversee the Amex access control system, ensuring seamless NFC ticketing through Apple and Google wallets. This hands-on role also puts you on the ground for Women's Super League fixtures, where you'll lead staff briefings, manage end-of-game reconciliations and serve as the key liaison with Crawley Town FC.

About You

We are seeking a systems enthusiast who thrives on turning complex challenges into streamlined, innovative solutions. With a sharp eye for detail and a strong head for numbers, you'll play a key role in our operations. Previous experience with back-office systems, especially Seatgeek is a plus. Ready to make a tangible impact? We'll love to hear from you.

Our values are essential to our success

Our Values Serve As Guiding Principles For How We Connect With One Another, Our Fans, Partners And Sponsors. As a Club, We Embody These Values In Everything We Do

• Treat People Well
• Exceed Expectations
• Aim High. Never Give Up
• Act with Integrity
• Make it Special
• Be Fan Focused

How we say thank you

Benefits

• Complimentary breakfast and lunch at both sites
• 23 days holiday rising with length of service (pro rata for part time staff)
• Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
• Enhanced family policies
• Access to a gym and padel court at our training ground
• Priority access to match tickets and access to free WSL tickets for 2026/27 season
• In-house training programme and CPD opportunities
• Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact [e-mail]

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK

All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.