Third-Party Motor Claims Specialist

MPL Claims Management; Colchester; On-site; GBP 22,000 - 32,000; Full time

Job summary

MPL Claims in Colchester is recruiting a Third Party Claims Adjuster to join our fast-paced team. You will handle third-party interventions, contact claimants by phone and email, and guide claims from start to finish.

We value strong communication, accuracy, and the ability to manage multiple tasks in a target-driven environment. This is a full-time, office-based role in Colchester CO1 1TG, with training provided on our bespoke claims systems.

Qualifications

• Experience in motor claims is desirable.
• Comfortable handling high-volume inbound and outbound calls.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Contact third-party claimants via phone and email to offer services.
• Convert claimants to use intervention services.
• Log information and manage claims in the bespoke system.
• Collaborate with insurers, brokers, repairers and vehicle suppliers.
• Monitor SLAs and KPIs; review invoices for accuracy.

Skills

Motor claims experience

High-volume calls

Attention to detail

Communication skills

MS Office

Tools

Bespoke claims management system

Job description

MPL Claims in Colchester is recruiting a Third Party Claims Adjuster to join our fast-paced team. You will handle third-party interventions, contact claimants by phone and email, and guide claims from start to finish.

We value strong communication, accuracy, and the ability to manage multiple tasks in a target-driven environment. This is a full-time, office-based role in Colchester CO1 1TG, with training provided on our bespoke claims systems.