Theatre Administration & Customer Care Coordinator

Bupa; City of Westminster; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Enhanced pension plan

Life insurance

Annual Health Services Bonus Scheme

Travel cost support (season ticket or

Cycle-to-work

Online discounts

Job summary

Bupa in the United Kingdom is seeking a Theatre Administrator to provide secretarial and administrative support to the team, ensuring an efficient service for customers. The role involves theatre bookings, data input, and clerical assistance to clinical staff.

Ideal candidates will have strong MS Word/Excel/PowerPoint skills, attention to detail, and good telephony and organisational abilities. Experience in healthcare or customer service is desirable. Time management and teamwork are essential.

Qualifications

• Experience in healthcare administration or customer service is desirable.
• Proficient in MS Word, Excel and PowerPoint.
• Strong attention to detail and organisational skills.

Responsibilities

• Print theatre lists for theatre staff.
• Provide adhoc admin support.
• Manage information related to theatre bookings.
• Provide data required for budgeting and planning of clinical and operational projects.
• Attend internal and external courses required to carry out duties.
• Provide clerical assistance to clinical staff when required.
• Input time data and stack items from charge sheets into Compucare.
• Keep an accurate record of all visitors entering and leaving the department.
• Provide good customer care, answer telephone calls and take accurate messages.
• Keep accurate records and the filing system tidy.
• Liaise with other wards and departments.

Skills

MS Word

MS Excel

PowerPoint

Administrative/Customer Service

Attention to detail

Organisational

Time Management

Prioritising

Telephony skills

Strong team player

Articulate

Proactive thinking

Tools

MS Word

MS Excel

PowerPoint

Job description

Bupa in the United Kingdom is seeking a Theatre Administrator to provide secretarial and administrative support to the team, ensuring an efficient service for customers. The role involves theatre bookings, data input, and clerical assistance to clinical staff.

Ideal candidates will have strong MS Word/Excel/PowerPoint skills, attention to detail, and good telephony and organisational abilities. Experience in healthcare or customer service is desirable. Time management and teamwork are essential.