Test Centre Operations Specialist

Pearson; United Kingdom; Remote; GBP 18,000 - 21,000; Part time

Job summary

Pearson VUE in the United Kingdom is hiring a part-time Test Centre Administrator in Chesterfield to support exam delivery with a focus on customer service, security, and smooth operations.

The role involves greeting candidates, checking IDs, invigilating exams, assisting IT, and performing light housekeeping. Flexible shifts Mon-Sat, early start times, with monthly pay at £13.60/hour and a 12% holiday pay supplement.

Qualifications

• Must have school qualifications in English and Maths.
• Experience with Microsoft Office (Word, Excel, Outlook) is advantageous.

Responsibilities

• Providing excellent customer service at all times.
• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exams testing security and procedures and follow company policies.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments to fix technical issues in the Test Centre.
• General housekeeping duties such as vacuuming floors, dusting, emptying bins and sanitising keyboards/workstations.

Skills

Customer service

Team player

Attention to detail

Education

School qualifications in English and Maths

Tools

Microsoft Office

Job description

Pearson VUE in the United Kingdom is hiring a part-time Test Centre Administrator in Chesterfield to support exam delivery with a focus on customer service, security, and smooth operations.

The role involves greeting candidates, checking IDs, invigilating exams, assisting IT, and performing light housekeeping. Flexible shifts Mon-Sat, early start times, with monthly pay at £13.60/hour and a 12% holiday pay supplement.