Tesco Shift Leader - Days - Dymchurch Express

Tesco UK; Kingsnorth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retailer is seeking a Shift Leader to manage store operations. You will oversee shifts, coordinate a team, and ensure customer satisfaction. Ideal candidates are at least 18 years old with experience in retail environments. This role offers a starting pay of £14.76 per hour with guaranteed weekly hours. If you thrive in a fast-paced setting and are passionate about customer service, apply now for this exciting opportunity.

Qualifications

• Minimum age 18 required.
• Experience in a team-led retail environment is preferred.

Responsibilities

• Run store duty shifts in a fast-paced retail environment.
• Coordinate the team to deliver a clean, well-stocked store.
• Support colleagues and ensure they deliver daily priorities.
• Open and close the store, ensuring safety measures.
• Provide excellent customer service by putting customers first.

Skills

Team coordination

Customer service

Retail environment experience

Job description

Availability Window

The store operates 5 days a week. Availability windows are:

• Sunday to Wednesday: 05:30 – 14:30
• Thursday to Friday: 14:00 – 23:00

Pay and Working Hours

Shift leader starting rate £14.76 per hour, £15.97 for stores inside the M25. New colleagues get a minimum of 16 guaranteed hours weekly; flexible hours of 12 are available.

Customer Focus

Customers are at the heart of everything we do.

Responsibilities

• Run store duty shifts in a fast‑paced retail environment.
• Coordinate the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Co‑ordinate the store team to deliver an easy, fuss‑free shopping experience for customers.
• Support colleagues, ensuring they deliver daily priorities and take regular breaks.
• Open and close the store, completing duty cover and ensuring all decisions made are right for everyone's safety.
• Be the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
• Keep the store always clean, tidy and well‑presented.
• Support managers to coordinate seasonal, community and charity events.
• Contribute to a great team atmosphere that is inclusive of everyone.
• Provide excellent customer service by listening to customers and putting them first.
• Keep the team well‑informed and up to speed on any communications, changes or updates.
• Stay knowledgeable about store performance and look for ways to improve and simplify operations.
• Coordinate store improvements and remove obstacles that impede service.
• Follow health and safety routines and procedures and ensure colleagues do the same.
• Recognise and celebrate colleagues delivering great service.

Requirements

Minimum age 18. Experience in a team‑led retail environment is an advantage.

Inclusion and Diversity

We are proud to be accredited Disability Confident Leader and provide an inclusive recruitment process. We welcome people of all backgrounds and are committed to equality.

Additional Information

For more information about us please visit www.tescoplc.com.