Tesco Colleague - Eastleigh Twyford Rd Esso Express

Tesco PLC; Eastleigh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Eastleigh is seeking individuals for a customer-focused role. You will engage with customers, deliver high-quality service, and work as part of a collaborative team. With guaranteed hours and opportunities for flexibility, this role is ideal for those looking to develop their careers in retail. Various benefits are included, such as holiday pay and discounts.

Benefits

10% store discount

20 days holiday plus personal days

Access to wellbeing services

Life cover and award-winning pension

Qualifications

• A passion for delivering great service and greeting customers.
• The ability to build rapport and enhance customer shopping experiences.
• Communicate openly and work well within a team.

Responsibilities

• Deliver great customer service.
• Process deliveries and maintain product quality.
• Participate in seasonal and charity events.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Availability Window

Days From time To time
Sun 20:00:00 24:00:00
Mon 18:00:00 24:00:00
Tue 18:00:00 24:00:00
Fri 18:00:00 24:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador, Disability Confident

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

More Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.

Benefits

• At times, you may be required to accept deliveries into the store
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small