Territory Manager / Branch Manager

Newcross Healthcare Solutions; Ashford; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Car allowance

Bonus scheme

Job summary

Newcross Healthcare is seeking a Territory Manager to lead and grow our South East presence, overseeing client relationships and workforce engagement. Hybrid work with occasional travel to our London office enables close collaboration with regional teams.

In this role you’ll develop opportunities, manage KPIs, and partner with internal teams to ensure exceptional service delivery. Core hours 9:00–17:30, with a strong emphasis on meeting targets and delivering high-quality care across the

Qualifications

• Proven track record in sales, business development, or territory management.
• Strong commercial awareness and relationship management skills.
• Thrives in fast-paced, target-driven environments.
• Confident with CRM systems and performance dashboards.

Responsibilities

• Develop and nurture strong client relationships across your territory.
• Identify growth opportunities, win new business, and win back lapsed clients.
• Be the senior point of contact for client escalations and service challenges.
• Support workforce engagement and retention to maximise coverage.
• Monitor KPIs such as fill rates, client satisfaction, and retention.
• Collaborate with internal teams to ensure seamless service delivery.
• Act as a Newcross Brand Ambassador promoting excellence and improvement.

Skills

Territory management

Sales & business development

Client relationship management

CRM proficiency

Tools

CRM systems

Workforce platforms

Performance dashboards

Job description

Job Title: Territory Manager / Branch Manager

Reporting to: Regional Director

Location: South East - Hybrid (Occasional travel to our London office)

Salary:Up to £50,000 + Bonus + £6k car allowance

Contract type: Full time

Working Pattern: Core working hours are 9:00am – 5:30pm

Newcross Healthcare is looking for a Territory Manager to lead and grow our presence in the South East, delivering exceptional service to clients while supporting and engaging our workforce.

As a Territory Manager, you’ll be at the forefront of driving territory

performance and growth. You’ll build strong relationships with clients,

generate new opportunities, and act as a trusted advisor to ensure our

workforce delivers consistently high standards. Every day, you’ll make a

tangible difference—keeping healthcare services running smoothly and helping

our staff thrive.

What you’ll do:

• Develop and nurture strong client relationships across your territory
• Identify growth opportunities, win new business, and bring lapsed clients back on board
• Act as the senior point of contact for client escalations and service challenges
• Support workforce engagement, utilisation, and retention to maximise coverage
• Monitor and drive performance against KPIs such as fill rates, client satisfaction, and retention
• Collaborate with internal teams to ensure seamless service delivery
• Be a Newcross Brand Ambassador, promoting excellence and continuous improvement

What we’re looking for:

• Proven experience in sales, business development, territory management, account management, or healthcare staffing
• Strong commercial awareness and relationship management skills
• Ability to thrive in a fast-paced, target-driven environment
• Confident using CRM systems, workforce platforms, and performance dashboards
• Excellent communication, problem-solving, and analytical skills
• Resilient, adaptable, and proactive with high attention to detail

You won’t just manage a territory—you’ll drive growth, elevate service

standards, and help our healthcare workforce perform at their best. Your work

will directly influence client satisfaction, workforce engagement, and the

lives of people across the South East / South Central who rely on Newcross

Healthcare every day.

Why Join Us?

At

Newcross Healthcare, your work has real-world impact. Every deal you win helps

us deliver better care to more people. You’ll be joining a company that values

ambition, rewards performance, and empowers you to take ownership of your

uccess.

If

you’re ready to combine commercial drive with meaningful purpose, this is your

opportunity to make it count.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at

the heart of our business, seeking to promote fair employment procedures and

practices to ensure equal opportunities for all. We encourage individual

expression in our workplace and are committed to creating an inclusive

environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to

apply in a different format or would like us to make reasonable adjustments to

enable you to apply or attend an interview, please contact us and we will talk

Our values shape how we care for patients and support our teams – grounded in integrity, empathy, respect, and a commitment to teamwork.

Integrity

We do what’s right, even when no one is watching.

Respect

Every voice matters, and every person counts.

Empathy