Territory Manager

Newcross Healthcare Solutions; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Newcross Healthcare Solutions Limited is seeking a Territory Manager/Branch Manager for the South East region, with hybrid working and occasional travel to our London office. The role focuses on leading territory performance, growing client base, and delivering exceptional service to clients while supporting and engaging our workforce.

You will build strong client relationships, identify growth opportunities, and act as a trusted advisor to ensure our workforce delivers high standards.

Qualifications

• Proven experience in sales, business development, territory management, account management, or healthcare staffing.
• Strong commercial awareness and relationship management skills.
• Confident in using CRM systems and performance dashboards.

Responsibilities

• Develop and nurture strong client relationships across your territory.
• Identify growth opportunities, win new business and re-engage lapsed clients.
• Act as senior point of contact for client escalations and service challenges.
• Support workforce engagement, utilisation and retention to maximise coverage.
• Monitor and drive performance against KPIs such as fill rates and client satisfaction.
• Collaborate with internal teams to ensure seamless service delivery.
• Be a Newcross Brand Ambassador promoting excellence and continuous improvement.

Skills

Sales experience

Relationship management

CRM experience

Job description

Newcross Healthcare Solutions Limited (1) | Full time

Territory Manager / Branch Manager

London, United Kingdom | Posted on 15/10/2026

Job Title: Territory Manager / Branch Manager

Reportingto: Regional Director

Location: South East - Hybrid (Occasional travel to our London office)

Salary: Up to £50,000 + Bonus + £6k car allowance

Contract type: Full time

Working Pattern: Core working hours are 9:00am– 5:30pm

Newcross Healthcare is looking for a Territory Manager to lead and grow our presence in the South East, delivering exceptional service to clients while supporting andengaging our workforce.

As a Territory Manager, you’ll be at the forefront of driving territoryperformance and growth. You’ll build strong relationships with clients,generate new opportunities, and act as a trusted advisor to ensure ourworkforce delivers consistently high standards. Every day, you’ll make atangible difference—keeping healthcare services running smoothly and helpingour staff thrive.

What you’ll do:

• Develop and nurture strong client relationships across yourterritory
  
• Identify growth opportunities, win new business, and bring lapsedclients back on board
  
• Act as the senior point of contact for client escalations andservice challenges
  
• Support workforce engagement, utilisation, and retention to maximisecoverage
  
• Monitor and drive performance against KPIs such as fill rates,client satisfaction, and retention
  
• Collaborate with internal teams to ensure seamless service delivery
  
• Be a Newcross Brand Ambassador, promoting excellence and continuousimprovement
  

What we’re looking for:

• Proven experience in sales, business development, territorymanagement, account management, or healthcare staffing
  
• Strong commercial awareness and relationship management skills
  
• Ability to thrive in a fast-paced, target-driven environment
  
• Confident using CRM systems, workforce platforms, and performancedashboards
  
• Excellent communication, problem-solving, and analytical skills
  
• Resilient, adaptable, and proactive with high attention to detail
  

You won’t just manage a territory—you’ll drive growth, elevate servicestandards, and help our healthcare workforce perform at their best. Your workwill directly influence client satisfaction, workforce engagement, and thelives of people across the South East / South Central who rely on NewcrossHealthcare every day.

Why Join Us?

AtNewcross Healthcare, your work has real-world impact. Every deal you win helpsus deliver better care to more people. You’ll be joining a company that valuesambition, rewards performance, and empowers you to take ownership of yoursuccess.

Ifyou’re ready to combine commercial drive with meaningful purpose, this is youropportunity to make it count.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion atthe heart of our business, seeking to promote fair employment procedures andpractices to ensure equal opportunities for all. We encourage individualexpression in our workplace and are committed to creating an inclusiveenvironment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer toapply in a different format or would like us to make reasonable adjustments toenable you to apply or attend an interview, please contact us and we will talkto you about how we can assist.