Territory Account Manager, Central England – Remote & Travel

OpenTable; Oxford; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

5 weeks paid vacation

Private health & dental insurance

Work from (almost) anywhere for up to

Focus on mental health and well-being:

Job summary

OpenTable is seeking an Account Manager for Central England, primarily remote-based with regular travel across Birmingham, Oxfordshire, Cambridge, Norfolk, Warwickshire and surrounding areas. You will own your territory, drive retention and revenue growth, and act as a trusted advisor to restaurant partners, helping them maximise value from OpenTable’s technology.

You will lead discovery-led conversations, identify opportunities, and collaborate with internal teams to ensure seamless customer

Qualifications

• Must have own vehicle and be able to travel regularly.
• Strong organisational and time-management skills.
• Proven ability to build trusted relationships and lead commercial conversations.
• Excellent discovery and listening skills with a focus on customer priorities and opportunities.
• Comfortable using data and insights to influence customer decisions.

Responsibilities

• Take proactive ownership of your territory, building a clear plan for customer engagement, retention and revenue growth.
• Drive customer retention and revenue growth by identifying upsell opportunities and ensuring ongoing partnership success.
• Lead meaningful, discovery-led conversations to understand restaurant priorities, challenges and goals, and identify opportunities.
• Act as a trusted advisor to restaurant partners, increasing product adoption to optimise online presence and business performance.
• Use customer, marketplace and performance data to uncover opportunities and demonstrate measurable value to partners.
• Identify churn risks early and take ownership of proactive conversations to retain partnerships.
• Plan and execute regular field activity across a dispersed territory, creating efficient travel plans.
• Provide data-informed insights to help customers maximise value of their OpenTable partnership.
• Maintain expert knowledge of OpenTable products, services, initiatives and hospitality trends.
• Collaborate with Sales and cross-functional teams to deliver a consistent customer experience.

Skills

Own vehicle

Organisational skills

Relationship building

Discovery & listening

Data-driven decisions

Independent & proactive

Tools

Salesforce

Google Workspace

Job description

OpenTable is seeking an Account Manager for Central England, primarily remote-based with regular travel across Birmingham, Oxfordshire, Cambridge, Norfolk, Warwickshire and surrounding areas. You will own your territory, drive retention and revenue growth, and act as a trusted advisor to restaurant partners, helping them maximise value from OpenTable’s technology.

You will lead discovery-led conversations, identify opportunities, and collaborate with internal teams to ensure seamless customer