Terminal Administrator

lmerecruitment.vincere.io; Ipswich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Consistent hours

Supportive team

Competitive pay

Varied workload

Permanent role Ipswich

Job summary

Vincere in Ipswich, England is seeking an organised Terminal Administrator to provide comprehensive administrative support to the Terminal Manager and Ships Agency team. The role is permanent, full-time, and based in Ipswich.

You will manage inboxes and calls, handle weighbridge admin, and prepare terminal paperwork while liaising with internal teams, customers and suppliers in a busy port environment.

Qualifications

• Excellent communication skills with a professional phone and email manner.
• Strong organisational and time management skills with effective prioritisation.
• Confident IT skills (Outlook, Word, Excel) with accurate typing and attention to detail.
• Comfortable working in a busy operational environment with changing priorities.
• Proactive, reliable, and able to work independently as well as part of a team.
• Previous admin experience preferred (shipping/logistics/terminal/agency experience is a bonus).

Responsibilities

• Manage inboxes/calls and route queries quickly.
• Provide admin support to the Terminal Manager and Ships Agency team.
• Support weighbridge admin, maintaining accurate vehicle movements, weight records, and documentation.
• Prepare, process, and file terminal and shipping agency paperwork; maintain records and compliance files.
• Coordinate vessel/terminal admin and update operational systems/spreadsheets and reports.
• Schedule meetings/site visits/diaries and liaise with internal teams, customers, stakeholders, and suppliers.
• Support ad hoc projects and process improvements.

Skills

Communication skills

Organisational skills

IT proficiency

Tools

Outlook

Word

Excel

Job description

Job Title: Terminal Administrator Location: Ipswich, Suffolk Start Date: Immediate start

About the Role

We’re seeking an organised, proactive Terminal Administrator to provide comprehensive administrative support to the Terminal Manager and Ships Agency team, ensuring the smooth and efficient running of terminal and agency activities in a fast-paced port/terminal environment.

What You’ll Be Doing:

• Manage inboxes/calls and route queries quickly
• Provide admin support to the Terminal Manager and Ships Agency team
• Support weighbridge admin, maintaining accurate vehicle movements, weight records, and documentation
• Prepare, process, and file terminal and shipping agency paperwork; maintain records and compliance files
• Coordinate vessel/terminal admin and update operational systems/spreadsheets and reports
• Schedule meetings/site visits/diaries and liaise with internal teams, customers, stakeholders, and suppliers
• Support ad hoc projects and process improvements

About You:

• Excellent communication skills with a professional phone and email manner
• Strong organisational and time management skills with effective prioritisation
• Confident IT skills (Outlook, Word, Excel) with accurate typing and attention to detail
• Comfortable working in a busy operational environment with changing prioritiesProactive, reliable, and able to work independently as well as part of a team
• Previous admin experience preferred (shipping/logistics/terminal/agency experience is a bonus)

What’s On Offer:

• Regular, consistent hours in a busy and varied role
• Supportive, friendly team environment
• Competitive pay and benefits
• Varied workload — no two days the same
• Permanent, full-time in Ipswich