Tendering Engineer - Internal Sales (Hybrid)

Xylem; Ashford; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Xylem is hiring an Internal Sales Tendering Engineer to join the Hybrid team in the UK. You will handle customer inquiries, interpret data for tendering, and support the Tendering Team to ensure excellent service and timely responses.

You will work with engineers, customers, and internal stakeholders to learn internal sales processes, manage records, and help achieve KPIs and safety standards in a fast-paced environment.

Qualifications

• Experience in an engineering environment, preferably water industry.
• Experience in customer service roles handling inquiries and complaints.
• Experience communicating with customers via phone and email.
• Literate in spoken and written English.

Responsibilities

• Answer customer enquiries via phone or email within agreed timelines.
• Interpret customer questions and data to support tendering processes.
• Assist Tendering Team to deliver high levels of service and satisfaction.
• Maintain records and procedures related to internal sales.
• Collaborate with internal and external stakeholders on tendering activities.
• Learn and develop professionally within the Internal Sales function.
• Comply with Health and Safety standards and report issues when necessary.

Skills

Engineering experience

Customer service

Telephone handling

English proficiency

Tools

SAP S/4 HANA

Job description

Xylem is hiring an Internal Sales Tendering Engineer to join the Hybrid team in the UK. You will handle customer inquiries, interpret data for tendering, and support the Tendering Team to ensure excellent service and timely responses.

You will work with engineers, customers, and internal stakeholders to learn internal sales processes, manage records, and help achieve KPIs and safety standards in a fast-paced environment.