Senior Tendering Engineer – Water Solutions

African American Talent; Nottingham; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Xylem in Nottingham is seeking an experienced Senior Tendering Engineer to support the Tendering Team with customer enquiries and technical interpretation. You will help select pumps and ancillary equipment, ensuring timely, commercially sound responses and maintaining high service standards.

Work across cross-functional teams in a hybrid setup, contributing to KPI achievements while upholding safety and quality procedures.

Qualifications

• Experience in customer service handling enquiries by phone and email.
• Experience in fast-paced environments supporting customers by telephone and email.
• Strong spoken and written English.
• A professional, polite and customer-focused approach.
• Good organisational and communication skills.

Responsibilities

• Respond to customer enquiries by telephone and email.
• Interpret customer requirements and technical information.
• Support Tendering Team with accurate, timely responses.
• Develop competence in pump selection and related equipment.
• Maintain records and improve procedures to meet KPIs.
• Collaborate with internal teams and external stakeholders.
• Comply with health, safety and environmental policies.

Skills

Willingness to learn

Active listening

Numerical skills

Communication skills

Teamwork

Organisational skills

Continuous improvement

Cross-team collaboration

Ownership

Education

STEM degree

Tools

SAP S/4HANA

Job description

Xylem in Nottingham is seeking an experienced Senior Tendering Engineer to support the Tendering Team with customer enquiries and technical interpretation. You will help select pumps and ancillary equipment, ensuring timely, commercially sound responses and maintaining high service standards.

Work across cross-functional teams in a hybrid setup, contributing to KPI achievements while upholding safety and quality procedures.