Hybrid Inside Sales Tendering Engineer - Water Industry

Xylem; Nottingham; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Xylem is seeking an Internal Sales Tendering Engineer in a hybrid Nottingham role. You will answer customer enquiries by phone or email, and support the Tendering Team to deliver high levels of service and KPI targets.

You will gain knowledge of pump selections and internal sales processes, while liaising with engineers and stakeholders. The role emphasizes accuracy, responsiveness, and continuous improvement within a collaborative team.

Qualifications

• Experience in an engineering environment, ideally the water industry.
• Experience with bespoke systems such as SAP S/4 HANA is advantageous.
• Experience in a fast-paced customer service role dealing with enquiries and/or complaints.

Responsibilities

• Answer customer enquiries by phone or email.
• Support the Tendering Team with KPI targets and customer satisfaction.
• Maintain records and procedures for internal processes.
• Learn and engage to manage and develop professionally and personally.

Skills

Customer service

Problem solving

Communication

Team player

Tools

SAP S/4 HANA

Job description

Xylem is seeking an Internal Sales Tendering Engineer in a hybrid Nottingham role. You will answer customer enquiries by phone or email, and support the Tendering Team to deliver high levels of service and KPI targets.

You will gain knowledge of pump selections and internal sales processes, while liaising with engineers and stakeholders. The role emphasizes accuracy, responsiveness, and continuous improvement within a collaborative team.