Inside Sales Tendering Engineer (Hybrid)

Xylem; Rugby; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Xylem invites you to join our Internal Sales Tendering team in a hybrid role spanning Nottingham and Rugby. You will handle customer enquiries by phone or email, interpret questions and data, and ensure the Tendering Team consistently delivers excellent service to internal and external stakeholders.

As part of a fast-paced environment, you will work with engineers and customers to resolve queries, learn our internal processes, and contribute to continuous improvement while maintaining safety

Qualifications

• Experience in an engineering environment, ideally water industry; beneficial.
• Experience with bespoke systems (SAP S/4HANA) is advantageous.
• Customer service experience handling enquiries/complaints.
• Fluent in spoken and written English.

Responsibilities

• Answer customer enquiries via phone or email.
• Interpret customer questions and data for tendering.
• Support Tendering Team to deliver high service levels.
• Provide internal and external stakeholder support.
• Maintain records and procedures where necessary.
• Learn and develop professionally and personally.
• Ensure health and safety standards are followed and reported.

Skills

Willingness to learn

Active listening

Numeracy

Effective communicator

People skills

Time management

Continuous improvement

Cross-boundary collaboration

Accountability

Tools

SAP S/4HANA

Job description

Xylem invites you to join our Internal Sales Tendering team in a hybrid role spanning Nottingham and Rugby. You will handle customer enquiries by phone or email, interpret questions and data, and ensure the Tendering Team consistently delivers excellent service to internal and external stakeholders.

As part of a fast-paced environment, you will work with engineers and customers to resolve queries, learn our internal processes, and contribute to continuous improvement while maintaining safety