Tenant-Focused Housing Services Assistant (Car Required)

Confero Recruitment Group; Stirling; On-site; GBP 12,000 - 17,000; Full time

Job summary

Confero Recruitment Group is seeking a Housing Services Assistant on a temporary basis to support a busy Housing Services team in Central Scotland. You will work closely with Housing Officers to help deliver a comprehensive housing management service and engage with tenants to sustain successful tenancies.

Key duties include processing housing applications, arranging viewings and tenancy sign-ups, supporting rent arrears recovery, assisting with estate management and anti-social behaviour

Qualifications

• Excellent communication and customer service skills.
• Administrative abilities and accuracy in data handling.
• Experience in housing, public sector or customer-facing environments.

Responsibilities

• Housing allocations and void management
• Tenancy management and tenancy sustainment
• Rent arrears support and income collection
• Estate management and anti-social behaviour casework
• Tenant engagement and community involvement
• Customer advice and housing support

Skills

Communication

Customer service

Administrative skills

Organisational skills

Job description

Confero Recruitment Group is seeking a Housing Services Assistant on a temporary basis to support a busy Housing Services team in Central Scotland. You will work closely with Housing Officers to help deliver a comprehensive housing management service and engage with tenants to sustain successful tenancies.

Key duties include processing housing applications, arranging viewings and tenancy sign-ups, supporting rent arrears recovery, assisting with estate management and anti-social behaviour