Coordinator

CARTER JONAS; City of Westminster; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Flexible benefits package

Full training

Job summary

CARTER JONAS in South West London is seeking a Lettings Coordinator to support a busy residential lettings team. You will gain hands-on experience across marketing, client communication, invoicing and general administration while developing professional skills within a leading consultancy.

With full training provided, you will handle phone inquiries, organise property marketing including photos, floor plans and EPCs, manage tenancy paperwork and contribute to service charges and reports using

Qualifications

• Strong communication and interpersonal skills.
• Excellent organisational skills and ability to prioritise a varied workload.
• Experience with Microsoft Office is advantageous.

Responsibilities

• Answering the phone and directing calls as required.
• Dealing with clients/applicants looking to let or rent and answering enquiries.
• Typing and organising reports where appropriate.
• Organising property marketing: photographs, floor plans and EPCs, brochures, window cards and advertising.
• Arranging canvassing and collating statistics.
• Progressing tenancy paperwork and carrying out lettings viewings when required.
• Co-ordinating contractors for maintenance and informing landlords of costs or quotes.
• Supporting property management with general tasks.
• Sending utility letters and handling check-in/check-outs.
• Organising service charges for block management and adding invoices to Reapit.

Skills

Communication skills

Organisational skills

Attention to detail

Customer service

Teamwork

Education

Recent graduate

Tools

Reapit

Job description

career, joining our successful Residential Lettings team in South West London. As a Lettings Coordinator, you will gain hands-on experience across a wide range of business activities, supporting a busy team with property marketing, client communication, invoicing, document preparation and general administration. This role offers full training, exposure to the residential property sector and the opportunity to develop valuable skills within a leading consultancy. The successful candidate will join a friendly and collaborative team comprising a Partner, Negotiator, Property Manager and, allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! Main tasks:

• Answering the phone and directing calls as required
• Dealing directly with clients / applicants looking to let or rent and answer any enquiries
• Typing and organising reports where appropriate
• Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising
• Arranging canvassing
• Collating statistics
• Progressing tenancy paperwork
• Carrying out the occasional viewing for lettings when required
• Organising contractors to attend to maintenance issued and informing landlords of costs or quotes where applicable.
• Any other reasonable duties that may be required from time to time.
• A large proportion of the day will be supporting property management with general tasks
• Sending out utility letters and dealing with check in/check outs
• Organising service charges for block management
• Adding invoices to Reapit

We are seeking a motivated and organised individual who is looking to build a career within the property industry. This opportunity would suit a recent graduate or someone at the early stages of their career, with a keen interest in developing their skills within a professional office environment. You will have strong communication and interpersonal skills, a positive and proactive approach, and the ability to build effective working relationships with colleagues and clients. Excellent organisational skills, attention to detail and the ability to prioritise a varied workload are essential. You should be confident using Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, and be comfortable learning new systems and technology. Previous administrative experience is advantageous but not essential, as full training will be provided. Most importantly, we are looking for someone with enthusiasm, a willingness to learn and a commitment to delivering excellent customer service.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits