Tenancy Support & Wellbeing Officer

BCP Council; Christchurch; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Enhanced benefits package under a new?

Scope for progression within pay band

Résumé du poste

BCP Council is seeking two permanent Tenancy Sustainment Officer posts to support social housing tenants and vulnerable adults. One role is 37 hours per week and the other 25.5 hours per week, with travel across the area and a work vehicle required.

You will provide tailored support, signpost services, and promote independence, money management and early intervention to prevent crises. DBS checks and right to work in the UK are required.

Qualifications

• Experience of providing support to social housing tenants.
• Experience of partnership working.

Responsabilités

• Provide tailored, flexible, customer-focused support through a range of activities.
• Signpost clients to specialist services and work jointly with internal and external services.
• Support clients' health and wellbeing, including nutrition.
• Help clients live safely and securely.
• Advocate for clients and help them understand their tenancy agreement.
• Help clients maintain independence and control over their lives.
• Support clients with money management.
• Engage with and support victims and perpetrators of antisocial behaviour and tenancy breaches, such as property condition.
• Help clients access local learning, employment, leisure and cultural opportunities.
• Carry out early intervention to prevent crisis and deterioration.
• Support clients to make safe, informed choices on services, equipment and adaptations.

Connaissances

Strong communication

Negotiation

Motivational skills

Time management

Initiative

Outils

MS Office

Description du poste

BCP Council is seeking two permanent Tenancy Sustainment Officer posts to support social housing tenants and vulnerable adults. One role is 37 hours per week and the other 25.5 hours per week, with travel across the area and a work vehicle required.

You will provide tailored support, signpost services, and promote independence, money management and early intervention to prevent crises. DBS checks and right to work in the UK are required.