Tenancy Rights Enforcement Team Lead

Colbern Limited; Greater London; Hybrid; GBP 41.000 - 54.000; Vollzeit

Zusammenfassung

Colbern Limited seeks a Team Manager for Tenancy Rights Advice & Enforcement in Lambeth. You will lead a new Renters Rights Act team of four officers, delivering strategic leadership and ensuring high‑quality, person‑centred advice while pursuing lawful enforcement of tenancy protections.

You will work with ASC/CSC/Health/VAWG partners to prevent unlawful evictions and strengthen tenancy services. This contract role runs to March 2027, with hybrid in-office requirements.

Qualifikationen

• A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks.
• Experience managing or supervising complex casework within a statutory or regulatory context.
• The ability to lead service improvements, develop operational policy, and maintain high-quality standards.
• Strong leadership, communication and partnership-working skills.
• A proactive, resident-centred and trauma-informed approach to working with residents.

Aufgaben

• Provide strategic leadership and staff management across advice, casework and enforcement.
• Lead the team in enforcing tenancy rights under Renters' Rights Act, including evidence collection for court.
• Work with Legal to bring cases to court or issue civil penalties.
• Collaborate with Homelessness Prevention and partner services.
• Drive service improvements and operational policy.

Kenntnisse

Tenancy law

Harassment

Unlawful eviction

Team leadership

Regulatory context

Policy development

Stakeholder engagement

Trauma-informed

Investigatory framework

People management

Jobbeschreibung

Colbern Limited seeks a Team Manager for Tenancy Rights Advice & Enforcement in Lambeth. You will lead a new Renters Rights Act team of four officers, delivering strategic leadership and ensuring high‑quality, person‑centred advice while pursuing lawful enforcement of tenancy protections.

You will work with ASC/CSC/Health/VAWG partners to prevent unlawful evictions and strengthen tenancy services. This contract role runs to March 2027, with hybrid in-office requirements.