Tenancy Progressor / Property Manager

Pear Recruitment; Potters Bar; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Training & development

Career progression

Company pension

Job summary

Pear Recruitment is seeking a Tenancy Progressor / Property Manager to join our lettings team in Potters Bar. The role covers tenancy processes from references to move-out, and managing a portfolio of residential properties with landlords and tenants.

The ideal candidate will be highly organised, proactive and able to build strong relationships with landlords, tenants and contractors. Driver with own car is required; hours are Monday to Friday, 9am–6pm.

Qualifications

• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Competent in Microsoft Office and CRM/property management software.
• Full UK driving licence.

Responsibilities

• Manage the tenancy process from offer agreed through to move-in.
• Prepare and issue tenancy agreements and supporting documentation.
• Ensure all legal compliance requirements are met before the commencement of tenancies.
• Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
• Register tenancy deposits within the required timescales.
• Manage tenancy changes, notice and move-out procedures.
• Liaise with landlords and tenants to resolve tenancy-related queries.
• Assist in the management of residential rental properties and coordinate maintenance.

Skills

Organisational skills

Communication

Time management

Driving licence

Education

ARLA Propertymark qualification

Tools

Microsoft Office

CRM / Property management software

Job description

Pear Recruitment – Tenancy Progressor / Property Manager
Location- Potters Bar
Salary – £30,000 – £32,000
Monday – Friday 9am – 6pm
Driver & own car required

Our client is seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join their busy lettings team. This is a varied role responsible for overseeing the tenancy process from the references and move ins, to the move out, while assisting with managing a portfolio of residential properties and delivering excellent service to their landlords and tenants.

The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.

Key Responsibilities

Tenancy Management

• Manage the tenancy process from offer agreed through to move-in.
• Prepare and issue tenancy agreements and supporting documentation.
• Ensure all legal compliance requirements are met beforethe commencement of tenancies.
• Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
• Register tenancy deposits within the required timescales.
• Manage tenancy changes, notice and move-out procedures.
• Liaise with landlords and tenants to resolve tenancy-related queries.

Property Management

• Assist in the management of residential rental properties.
• Assist with coordinating maintenance and repair works with approved contractors.
• Obtain quotations and ensure works are completed efficiently and within budget.
• Deal with maintenance issues promptly and professionally.
• Monitor contractor performance and maintain strong working relationships.
• Assist with deposit negotiations and end-of-tenancy matters.
• Maintain accurate property records and update all CRM systems.

Compliance & Administration

• Ensure compliance with all current lettings legislation and company procedures.
• Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
• Keep landlord and tenant records up to date.
• Produce reports and maintain accurate documentation.
• Support the wider lettings team when required.

Skills & Experience

Essential

• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Competent in MicrosoftOffice and CRM/property management software.
• Full UK driving licence.

Desirable

• Previous experience in tenancy management, property management, or residential lettings.
• ARLA Propertymark qualification.
• Knowledge of current lettings legislation and compliance requirements.
• Experience using property management software.

What They Offer

• Ongoing training and professional development
• Supportive and friendly team environment
• Career progression opportunities
• Company pension

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.