Property Manager

Pear Recruitment; Lee; On-site; GBP 30,000 - 35,000; Full time

Job summary

Pear Recruitment is seeking a seasoned Property Manager for a Lee-based role within a growing Property Management team.

You will manage a portfolio of approximately 750 properties and work with pre-tenancy and credit control teams to deliver exceptional service. The role emphasises ownership, landlord/tenant relationship building, problem solving and high customer service standards.

Qualifications

• Experience in residential Property Management.
• Understanding of the property management lifecycle.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Ability to prioritise competing workloads.
• Confidence dealing with landlords, tenants and contractors.
• Good problem-solving and decision-making skills.
• Ability to work independently while contributing to a wider team.
• Proactive approach and strong attention to detail.
• Resilience to work in a busy environment.

Responsibilities

• Handling maintenance enquiries from tenants and landlords.
• Diagnosing and prioritising maintenance issues.
• liaising with contractors and arranging works.
• Obtaining quotes and securing appropriate approvals.
• Monitoring works through to completion.
• Keeping landlords and tenants updated.
• Reviewing invoices and ensuring works are closed.
• Managing urgent and emergency maintenance situations.
• Reviewing Property Visit reports.
• Identifying maintenance or property condition concerns and providing recommendations.
• Following up required actions and monitoring recurring issues.
• Monitoring property compliance and arranging certifications.
• Ensuring certificates remain up to date and records are maintained.
• Managing the End of Tenancy process and coordinating close-out.
• Negotiating deposit returns and resolving disputes as needed.

Skills

Property management

Organisational skills

Time management

Communication skills

Problem solving

Independent work

Attention to detail

Team collaboration

Job description

Pear Recruitment: Property Manager

Location: Lee

Salary: £30,000 - £35,000 (Depending on experience)

Hours: Mon - Fri 9am - 6pm

Our client is looking for an experienced and driven Property Manager to join their growing Property Management team.

You'll be joining a team of four Property Managers collectively responsible for approximately 750 fully managed properties, with a defined role and dedicated support from our pre-tenancy and credit control teams.

This is an opportunity to take ownership of your portfolio, build strong relationships with landlords and tenants, solve problems and deliver an exceptional Property Management service.

Our client believes Property Managers should be able to focus on what they do best — managing properties, solving problems and delivering great customer service.

If you're organised, proactive, commercially aware and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Responsibilities

Maintenance Management

• Handling maintenance enquiries from tenants and landlords
• Diagnosing and prioritising maintenance issues
• Liaising with contractors and arranging works
• Obtaining quotes and securing appropriate approvals
• Monitoring works through to completion
• Keeping landlords and tenants updated
• Reviewing invoices and ensuring works are appropriately closed down
• Managing urgent and emergency maintenance situations

Property Visits & Inspections

• Reviewing Property Visit reports
• Identifying potential maintenance or property condition concerns
• Providing clear recommendations to landlords
• Following up required actions
• Monitoring recurring issues
• Ensuring appropriate records and actions are maintained

Compliance

• Monitoring property compliance requirements
• Arranging and tracking certification
• Ensuring certificates remain up to date
• Liaising with contractors and landlords where action is required
• Identifying and escalating compliance risks
• Maintaining accurate records

End of Tenancy

• Managing the End of Tenancy Process
• Serving appropriate legal notices
• Coordinating the property through the end of the tenancy
• Reviewing checkout information
• Negotiating the return of deposits
• Managing disputes where required
• Liaising with landlords, tenants and relevant third parties
• Court hearings and bailiff/eviction attendance form part of the role where required, around 1-2 cases per month across the wider team.

Skills

• Previous experience within residential Property Management
• A strong understanding of the property management lifecycle
• Excellent organisational and time-management skills
• Strong written and verbal communication skills
• The ability to prioritise competing workloads
• Confidence dealing with landlords, tenants and contractors
• Good problem-solving and decision-making skills
• The ability to work independently while contributing to a wider team
• A proactive approach and strong attention to detail
• The resilience to work effectively in a busy environment

Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client