Tenancy Progressor / Property Manager – Potters Bar, EN6

Round Pegs Recruitment; Potters Bar; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Ongoing training and professional dev

Company pension

Career progression opportunities

Supportive and friendly team

Job summary

Round Pegs Recruitment is seeking a Tenancy Progressor / Property Manager for a busy lettings team in Potters Bar, EN6. You will oversee the tenancy process from references to move-in and through to tenancy changes and move-outs, while supporting landlords and tenants.

The role requires strong organisational skills, excellent communication, and the ability to work across multiple properties with CRM and management software.

Qualifications

• Excellent organisational and time management skills required.
• Strong communication and customer service abilities essential.
• Ability to manage multiple priorities in a fast-paced environment.
• Desirable ARLA Propertymark qualification and knowledge of lettings legislation.

Responsibilities

• Manage the tenancy process from offer to move-in and through to end of tenancy.
• Prepare and issue tenancy agreements and supporting docs.
• Coordinate referencing, Right to Rent checks, deposits and move-in appointments.
• Maintain accurate property records and update CRM systems.
• Assist in maintaining compliance with lettings legislation and safety certificates.
• Liaise with landlords, tenants and contractors to resolve queries.

Skills

Excellent organisational skills

Strong communication

Time management

Multitasking

Microsoft Office

CRM / property management software

Full UK driving licence

Education

ARLA Propertymark qualification

Tools

Microsoft Office

CRM / property management software

Job description

Tenancy Progressor / Property Manager – Potters Bar, EN6

An opportunity has arisen for a Tenancy Progressor/ Property Manager to join our client based in Potters Bar, EN6Our client are seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team. This is a varied role responsible for overseeing the tenancy process from the references and move ins, to the move out, while assisting with managing a portfolio of residential properties and delivering excellent service to our landlords and tenants.The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.

Responsibilities include but will not be limited to:

Tenancy Management

• Manage the tenancy process from offer agreed through to move-in.
• Prepare and issue tenancy agreements and supporting documentation.
• Ensure all legal compliance requirements are met before the commencement of tenancies.
• Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
• Register tenancy deposits within the required timescales.
• Manage tenancy changes, notices, and move-out procedures.
• Liaise with landlords and tenants to resolve tenancy-related queries.

Property Management

• Assist in the management of residential rental properties.
• Helo to coordinate maintenance and repair works with approved contractors.
• Obtain quotations and ensure works are completed efficiently and within budget.
• Deal with maintenance issues promptly and professionally.
• Monitor contractor performance and maintain strong working relationships.
• Assist with deposit negotiations and end-of-tenancy matters.
• Maintain accurate property records and update all CRM systems.

Compliance & Administration

• Ensure compliance with all current lettings legislation and company procedures.
• Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
• Keep landlord and tenant records up to date.
• Produce reports and maintain accurate documentation.
• Support the wider lettings team when required.

The Successful Applicant will need to possess the following skills:

Essential

• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Competent in Microsoft Office and CRM/property management software.
• Full UK driving licence.

Desirable

• Previous experience in tenancy management, property management, or residential lettings.
• ARLA Propertymark qualification.
• Knowledge of current lettings legislation and compliance requirements.
• Experience using property management software.

The hours will be

Monday to Friday 9am to 6pm

Salary range will be

£30,000 to £32,000 basic

Benefits:

• Ongoing training and professional development
• Supportive and friendly team environment
• Career progression opportunities
• Company pension